CARSTAR Pacific Coast Collision Center Sacramento

4.8 (37reviews)
97%
5807 Rosebud Lane, Suite A,  Sacramento,  CA  95841
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Shop AssistantSparkles

Welcome to CARSTAR Pacific Coast Collision Center. As a family-owned shop, we're dedicated to restoring vehicles with precision. We collaborate seamlessly with insurance companies, ensuring a stress-free experience. Your satisfaction is our priority, and our lifetime warranty underscores our confidence in our work. Join the CARSTAR family, where excellence and customer service reign. From minor dents to major repairs, we approach each project with the same dedication and expertise that have become synonymous with our name. Our mission is to not only restore your vehicle to its former glory but to exceed your expectations and make the process as smooth as possible. Your satisfaction drives us forward, and we look forward to the opportunity to serve you and your vehicle with the care it deserves.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (37)

Likely to Recommend

Repair Quality

Customer Service

Car looks great. Very happy.

My Experience

Team, esp Arturo, kept in touch with me and was friendly and decacated to keep me up to date on my vehicle. Pleased with their service.

Likely to Recommend

Very likely

Repair Quality

Looked new

Customer Service

Kept in touch about the status of my vehicle

Likely to Recommend

Repair Quality

one thing the back cab still making alarm nose

Customer Service

Art was very good on everything from start to finished

My Experience

Your team completed my repairs in advance of the promised date. Your customer service could not be more friendly or helpful. Seriously that was the best customer service I’ve received from any business in a very, very long time. Kudos to your staff.!!!

Likely to Recommend

Repair Quality

Work was completed two days before deadline date given

Customer Service

The customer service at this shop is top-notch. I haven’t had that good of customer service in years. The job was done great and completed before the date given

My Experience

Arthur and the whole team did amazing and were so kind!

My Experience

Best customer service you could ask for. Repairs were completed quickly and before estimated. I would recommend this company for everyone.

Likely to Recommend

Would recommend them every time someone needs a body shop

Repair Quality

Very satisfied

Customer Service

This was one of the best experience I have ever had when dealing with car issues / body shop. They have the best customer service. Completed the repairs ahead of schedule. Washed my vehicle before I picked it up. I would recommend them to everyone needing a body shop.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Arthr was super helpful throughout the whole process and made my experience easy to navigate.

Likely to Recommend

Repair Quality

Customer Service

My experience with CARSTAR was great. They were fast and did a a great job.

My Experience

Well, the job was really a great job in the rear bumper and the hatchback was painted perfect color match. I’m really satisfied with the bumper and I believe I would come back for any other body damage or anything. Thank you very much carstar

Likely to Recommend

Most definitely a recommended to any friend of mine

Repair Quality

You guys did a great job on the rear of the bumper beautiful work you guys do

Customer Service

I would like to bring my car if I have any problem or damage definitely gonna see you guys

Returned Clean

My Experience

The body work was done quickly and looked perfect. Everyone was very pleasant and helpful.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

I thought a wheel alignment should have been done. Seems some what off. Body work is great.

My Experience

Amazing service!! Very helpful every step of the way, made the process so relaxing and smooth!! Very fast turn around time an extremely patient when I was difficult and having a bad day.

Likely to Recommend

Repair Quality

Customer Service

Very quick, very professional answered all my questions an helped me through the process. Was very patient and understanding.

My Experience

I am above and beyond satisfied with my experience at this new location. Arthur was so kind and took such good care of of my car. After many bad experiences the past 2 years this really was something I appreciated more than you can know. Not only is my vehicle fixed but they took the time to detail and wash my car. It was something on my to do list and such a caring touch. I truly thank you for the service provided!

Likely to Recommend

This was my first time here and I will now be a continuous customer after this amazing experience

Repair Quality

Customer Service

They were so kind and very communicative

My Experience

The staff are CARSTAR was excellent and my car was beautifully repaired. If you’re looking for a professional shop that treats you well and does great work, I would highly recommend them! Thank you CARSTAR!

Likely to Recommend

Repair Quality

Yes, definitely!

Customer Service

They were very professional, managed my expectations and did a great job repairing my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everything was handled perfectly and in a timely fashion. Just wish they would have charged my car before giving it back to me.

Likely to Recommend

Repair Quality

Customer Service

Great turn around and kind service

My Experience

Very quick with repairs and very good service.

Likely to Recommend

Repair Quality

Customer Service

They are very friendly and very fast with their work.