CARSTAR Piqua
In operation 8 years.
When it comes to quality collision repair, there's only one name that brings both a nationally recognized reputation for customer service and neighborhood convenience - CARSTAR. At CARSTAR, you and your car are taken care of with the state-of-the-art repair services and highly personalized attention that restores your vehicle and your peace of mind. CARSTAR is the nation's largest collision repair franchise with locations across the United States and Canada*. At PIQUA CARSTAR, we understand that any accident, regardless of how large or small, is a very stressful event to everyone involved. We want to get your vehicle repaired and returned to you as quickly as possible, in at least the same or better condition than before the accident and for years to come. We offer the finest in collision repair and customer service and have a genuine interest in you and your vehicle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend them to all my friends and family!
Repair Quality - 5.0/5.0 -
They did a fantastic job of keeping me up to date on how the progress was moving along with my vehicle repairs and let me know in advance of any delays so I knew every step of the way what was going on with my car. They were very professional and courteous during the entire process. I would definitely use them again!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carstar Piqua was very friendly, kept us informed on status of our vehicle and made the whole process very easy including the rental vehicle.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and went on fast
Customer Service - 5.0/5.0 -
Great job, I couldn't be happier
Returned Clean
Likely to Recommend - 5.0/5.0 -
Customer service in the office was excellent
Repair Quality - 5.0/5.0 -
We chose not to get a rental as our vehicle was promised on a Tues and we did not get it until late Thursday, which was 2 days late. Therefore we would have secured a rental if it was not going to be completed on time.
Customer Service - 5.0/5.0 -
All were great to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
TRUCK LOOKS GOOD
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you so much to Tyler and Travis for being so professional and kind. They did amazing work - much appreciated.
Likely to Recommend - 2.0/5.0
Repair Quality - 1.5/5.0 -
I asked for the truck to be inspected for mechanical issues prior to bodywork being done. I had been told prior to it being at Piqua Carstar that the rear wheel was locking. Piqua Carstar told that they looked underneath and drove it and it was all good. The first day I had it back the rear wheel locked. I took it to a tire shop to find out that the leaf spring and shackle are broken and it's unsafe to drive. Was told there is no way that the body shop should have missed it. Frustrating that they gave me my truck back when it was unsafe to be driven.
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
It took less time than I thought great job!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would not trust any vehicle with anyone else
Customer Service - 5.0/5.0 -
Very satisfied
Likely to Recommend - 5.0/5.0 -
I'm very pleased and I like the warranty on the paint and repair. Limited warranty on parts
Repair Quality - 5.0/5.0 -
Other than having to wait for my car. I realized that they was having to wait on parts and received parts in right box but wrong parts.
Customer Service - 5.0/5.0 -
They was very polite and tell me what was going on with my car. My wife dealt with Carstar, enterprise and state farm.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
I don’t know
Repair Quality - 2.5/5.0 -
The service was great, my jeep looks ok. The headlights are not positioned under the hood correctly. Could be a minor, quick fix but I don’t have the desire or the time to lose my jeep for another week to get it corrected.
Customer Service - 5.0/5.0 -
Phone communication was excellent
Returned Clean
My Experience - 5.0/5.0 -
The car look excellent at pickup really liked the daily updates and pictures they sent would definitely recommend this place to anybody
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work, good communication, transparent operation
Customer Service - 5.0/5.0 -
Timely, responsive, respectful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience extremely helpful over and above