CARSTAR Sidney Body
In operation 24 years.
When it comes to quality collision repair, there's only one name that brings both a nationally recognized reputation for customer service and neighborhood convenience - CARSTAR. At CARSTAR, you and your car are taken care of with the state-of-the-art repair services and highly personalized attention that restores your vehicle and your peace of mind. CARSTAR is the nation's largest collision repair franchise with locations across the United States and Canada*. At Sidney Body CARSTAR, we understand that any accident, regardless of how large or small, is a very stressful event to everyone involved. We want to get your vehicle repaired and returned to you as quickly as possible, in at least the same or better condition than before the accident and for years to come. We offer the finest in collision repair and customer service and have a genuine interest in you and your vehicle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 11:30 am |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Took two weeks to get the estimate because the office they sent it to never did the estimate
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Car went in perfectly fine came back and now have to buy a new battery cuz it won’t start
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
I appreciate the team at car star for your all your work and your interactive communications in regards to your service ,look forward and am confident in any future needs! Thank You All ! 🙂
My Experience - 0.0/5.0 -
The fender dent wasn't repaired. It's exactly the same as it was. I pointed it out to the person that took the photos. It's still there!
Likely to Recommend - 2.5/5.0 -
It remains to be seen. It will depend on if this mistake can be remedied! This dented part of the fender is OBVIOUS! Not a little spot that you have to catch in the light to see. I can see it from 10 feet away. How could you miss that? And how did it get past your quality control inspection before it left the shop?
Repair Quality - 0.5/5.0 -
The dent in the fender is still there. I pointed it out to the person that took the photos when I brought it in for assessment. It is clearly visible to the naked eye and in the photos. It wasn't fixed. The broken plastic pieces bolt directly to that spot. How could a professional body repair person miss the dent?
Customer Service - 2.5/5.0 -
Customer service was fine. I'm still upset about the dented fender not being fixed!
My Experience - 0.0/5.0 -
My hood does not line up with the rest of the body.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks and functions perfectly.
Customer Service - 5.0/5.0 -
Great staff
My Experience - 5.0/5.0 -
You guys did a great job and in the estimated time frame! I really appreciate the professionalism!! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
My rating is based on your team not listening to me on a piece that needed replaced. I showed the estimator she said oh it just snaps in. I told Kelly when she called to set up the drop off. She said the team will look at it when it comes in. I told the front desk person when I dropped it off. I was told the truck would be done on Thursday the 3rd. Kelly called and said it would be next week they had to order the part I said was broke. I told here I had another vehicle to drive. It was planned to be delivered on Wednesday the 9th. I stopped in and they received the wrong part however they got the correct part and got it done. My point is I am no dummy I have been around cars my whole life and didn't feel from the beginning that my knowledge and word meant a thing to anyone. Cameron you may not know this but my father started and owned the Sidney body shop that Tom Martin started from. I do think its cool that you still have the phone number my father had. I appreciate your shop and plan to use it if I need too in the future. Thank Rick Brubaker.
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Great job. Looks better than new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
Body work wise I would give this shop a 7/10 but if its mechanical damage no I am sorry but I would not. Due to my alignment being off, the electrical problem, the button being broken, the black plastice piece on my quarter panel being bowed and there was trash left in my car I wouldn't recommend this shop.
Repair Quality - 2.0/5.0 -
My alignment is off, my lift gate in the back of my car the button is broken, there is an electrical problem with one of the sensors, customer service from a couple of the girls that has answered the phone made me feel like I was a bother and that I was being an inconvenience for calling and checking on my car. Im not happy with the service but I am happy with the body work on the quarter panel. Im not saying it was the most awful experience but I wasn't happy with some of the things so I will be contacting and making them aware. I appreciate you getting it done and how well my Scarlet looks but I will say please make sure and double check everything before letting the owner take their car.
Customer Service - 2.0/5.0 -
My alignment is off, my lift gate in the back of my car the button is broken, there is an electrical problem with one of the sensors, customer service from a couple of the girls that has answered the phone made me feel like I was a bother and that I was being an inconvenience for calling and checking on my car. Im not happy with the service but I am happy with the body work on the quarter panel. Im not saying it was the most awful experience but I wasn't happy with some of the things so I will be contacting and making them aware. I appreciate you getting it done and how well my Scarlet looks but I will say please make sure and double check everything before letting the owner take their car.
My Experience - 5.0/5.0 -
CARSTAR does a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We were impressed! Your work is beautiful! Will recommend you to anyone asking who’s the best. Thank you so so very much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I was not satisfied with the professionalism with the office staff. Things were not fully explained up front.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So far, everything is good. There is still one small repair that I will need to return for. Item was supposed to arrive today. 8-25-26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Final estimate was close to 50% higher than initial. Maybe better initial assessment?