CARSTAR Platinum Collision Center

5.0 (815reviews)

100%

(323) 407-6344

5168 FOUNTAIN AVENUE, Los Angeles, CA 90029

100%

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5168 FOUNTAIN AVENUE
Los Angeles, CA 90029

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About CARSTAR Platinum Collision Center

See Photos

5168 FOUNTAIN AVENUE
Los Angeles, CA 90029

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 3 years.

At CARSTAR Platinum Collision Center, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Los Angeles, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
MasterCard
Visa
Debit Card

Languages

Spanish

Hours

Sun	Closed
Mon	8:30 am - 5:30 pm
Tue	8:30 am - 5:30 pm
Wed	8:30 am - 5:30 pm
Thu	8:30 am - 5:30 pm
Fri	8:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Cadillac CT6

Corvette C8

GM Electric Vehicles

I-Car

Call

Website

Reviews (815)

Sort By:
Newest
Rating

784 Customers Rated

5 Stars

93.6% Complete

(763)
4 Stars

1.8% Complete

(15)
3 Stars

0.2% Complete

(2)
2 Stars

0.2% Complete

(2)
1 Star

0% Complete

(0)
< 1 Star

0.2% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers are overwhelmingly satisfied with the repair shop, consistently praising the exceptional quality of repairs, with many noting that paint matches perfectly and vehicles look brand new. The complimentary detailing service is frequently highlighted as a standout bonus that exceeds expectations. Customers appreciate the prompt turnaround times, with several expressing pleasant surprise at vehicles being completed ahead of schedule. The friendly, caring, and professional staff atmosphere is repeatedly commended, along with reliable text and call updates throughout the repair process. A small number of customers noted that communication could be more consistent, specifically around delivery timing confirmations, as mentioned directly in their feedback.

Select to learn more

Service Quality
Timeliness

"Absolutely phenomenal work done on both vehicles - I was actually amazed at the quality - it was perfect."

"... very impressed in how clean my car came out. Plus the repairs are top notch. They detailed my car to make the rest of my car look like new again. They ..." Read more

"... of repairs are top notch ! Mirror glass finish ! Paint matches and no gaps that are uneven. Highly recommend this shop." Read more

"Service was timely and craftsmanship was outstanding!"

"Fast and good, could not tell we were ever in a wreck. Such a relief!"

"I was shocked my car was ready in 3 days ! Great customer service as well."

"Yes 4 days early I had no rental coverage. 2nd time here and if I ever have another car accident ..." Read more

"... my car was ready. Not only does it look good but they go it done in 2 days !" Read more

"4 day early I was shocked ! My car looks great. Quality fast work !"

"Wow! Fast repairs with great quality. My experience was AMAZING! This repair center made the process seamless ..." Read more

Service Quality
Timeliness

Service Quality
Timeliness

"Absolutely phenomenal work done on both vehicles - I was actually amazed at the quality - it was perfect."

"... very impressed in how clean my car came out. Plus the repairs are top notch. They detailed my car to make the rest of my car look like new again. They ..." Read more

"... of repairs are top notch ! Mirror glass finish ! Paint matches and no gaps that are uneven. Highly recommend this shop." Read more

"Service was timely and craftsmanship was outstanding!"

"Fast and good, could not tell we were ever in a wreck. Such a relief!"

"I was shocked my car was ready in 3 days ! Great customer service as well."

"Yes 4 days early I had no rental coverage. 2nd time here and if I ever have another car accident ..." Read more

"... my car was ready. Not only does it look good but they go it done in 2 days !" Read more

"4 day early I was shocked ! My car looks great. Quality fast work !"

"Wow! Fast repairs with great quality. My experience was AMAZING! This repair center made the process seamless ..." Read more

Joaquin (Acura owner) reviewed 8/24/26

You guys know what you doing 👍

Chris (Mazda owner) reviewed 8/20/26

Excellent customer service. Lily was always friendly and helpful

Vanessa (Lexus owner) reviewed 8/20/26

Andrea (Toyota owner) reviewed 8/5/26

Phone/text messages from unrecognizable numbers definitely slowed down my response time. I would have answered/replied immediately if I had known. But your people were great.

Edwin (Chevrolet owner) reviewed 8/3/26

Claro que si voy a recommendar a mis amigos y family

Me gusto el trato que me dieron y lo rapido que arreglaron mi Chevy Silverado 1500 Muchas gracias a todo el personal

Me gusto mucho la attention que me dieron todos muy nice en la office y el personal del taller Muchas gracias

Kurt (Honda owner) reviewed 7/14/26

Talia (Hyundai owner) reviewed 7/14/26

Jedlika (Toyota owner) reviewed 7/14/26

Great repair center, good quality work. 10/10

Lyric (Mercedes-Benz owner) reviewed 7/14/26

Bryce (Hyundai owner) reviewed 7/2/26

Perfect. Fixed everything and cleaned my car for me!

Abigayle (Mazda owner) reviewed 6/9/26

Melchor (Toyota owner) reviewed 6/1/26

Ricardo (Ford owner) reviewed 5/28/26

Jon (Ford owner) reviewed 5/21/26

An excellent job and Lily made it so easy

Armen (BMW owner) reviewed 5/20/26

Patricia (Chevrolet owner) reviewed 5/18/26

You provide excellent service.

Bumper looks great.

Lily was very helpful, answered all my questions and put me at ease.

Jacqueline (Jeep owner) reviewed 5/12/26

Carstar Platinum went above and beyond repairing me vehicle! It made me very happy after the Dave Bautista (actor) lookalike showed me what was done! I had tears in my eyes when I left the shop - that's how satisfied I was with the entire process from beginning to end.

I am totally satisfied with the work that was done... more than satisfied, actually!

I really appreciated the updates regarding the repair along the way.

Jay (Subaru owner) reviewed 5/11/26

Michael (BMW owner) reviewed 5/11/26

Olegario (Toyota owner) reviewed 5/11/26

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It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

CARSTAR Platinum Collision Center

Get an AI powered repair cost prediction

Schedule an estimate appointment

About CARSTAR Platinum Collision Center

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (815)

784 Customers Rated

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -