CARSTAR Professional Autobody South

4.9 (528reviews)
99%
61210 S HWY 97,  Bend,  OR  97702
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Shop AssistantSparkles

In operation 20 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Professional Autobody South can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Professional Autobody South claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (528)

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Great service and updates on my cars schedule. Eric and Stacey were awesome.

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car was fixed a lot earlier than expected, and it looked perfect

Customer Service

car was fixed quicker than previously promised

Returned Clean

My Experience

Great service and the car looks great. Top notch repair. The repair came in under the quoted time of about 7 weeks but that was still a very long time. I would recommend the work.

Likely to Recommend

I highly recommend this facility! I will definitely be sharing my experience with others.

Repair Quality

Wonderful experience with CARSTAR. Excellent staff, quality repair, great communication - so happy I went with this facility.

Customer Service

Excellent customer service. From the first phone call to picking up my car when finished, Fabulous customer service, they made it easy!

Returned Clean

My Experience

The car looks great and Car Star did a great job managing the whole process!

Likely to Recommend

Repair Quality

Carstar was great repairing our Tesla. The staff was professional and responsive and the car looks brand new!

Customer Service

Returned Clean

My Experience

My Experience

From first meeting to handing me my keys, the team, including Todd, and especially Garyn, were professional, expedient, polite, with superb communication throughout the entire process. My vehicle was repaired quickly, thoroughly and exactly on time. They even went the extra mile and gave my Jeep an unexpected but very much appreciated car wash! Wow! Now that is customer service deserving 5 out of 5 stars! As a professional who understands just how important providing excellent customer service is (not only for the benefit of the client and customer served) but for the very life blood of the business or organization, treating clients and customers the way you would like to be treated—with attentiveness, transparency, fairness, expediency, and excellence— is The Golden Rule. This golden rule is the only way to successfully conduct oneself in business to ensure longevity.and client loyalty. It is obvious to me that the you all at Car Star in Bend, Oregon understand that how you represent your business to your community and to the world, is a reflection of your own personal character and values toward others. Car Star People, you checked all the boxes.

Likely to Recommend

Repair Quality

I previously submitted my review. Thank you again!

Customer Service

My Experience

Stacy,Erik and bodyworkers? (historically metal bumpers) Thank-you for your combined talents. Lexi '09 (164k miles young) tells me she is pleased with her "plastic surgery"! Scott

Likely to Recommend

Repair Quality

Very nice work.

Customer Service

very satisfied with the exception of automated messages not being accurate. Call Carstar directly to get accurate information.

Returned Clean

My Experience

I was very impressed with Carstarr my car looks great when I got it back and they put new headlights in, it looks amazing and they check everything out looks great

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Returned Clean

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Amazing work and great team!

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Returned Clean

My Experience

Likely to Recommend

Thank you CarStar. Yes and yes!! Amazing service! Thank you!!!

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Returned Clean

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