CARSTAR Professional Autobody South

4.9 (529reviews)
99%
61210 S HWY 97,  Bend,  OR  97702
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Shop AssistantSparkles

In operation 20 years.

An auto accident can be a big disruption in your daily routine. As an independently owned and operated collision repair facility, we understand this, which is why we offer the convenience of one-stop shopping for vehicle repair. Whether it is a door ding, a fender bender, or a major collision, CARSTAR Professional Autobody South can assist you in getting your vehicle back to pre-accident condition. In addition to repairing all types of auto body damage, CARSTAR Professional Autobody South claims experts communicate with insurers every day and thoroughly understand their processes and procedures. This means no unnecessary delays, so you can get back on road and on with your life in a timely manner. Finally, you can enjoy peace of mind with our limited-lifetime warranty, which is honored at any CARSTAR location. Relax, We’ll take it from here!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Tesla

Reviews (529)

My Experience

Communicating through the whole process was excellent

Likely to Recommend

Repair Quality

Everything looks great!

Customer Service

Could be more communicative with status updates.

Returned Clean

My Experience

Over the top service. The quality of the workmanship is absolutely perfect. They also, on their own, surprised me by repairing an issue I had with my upholstery and didn’t even charge me for it. To top it all off, they got the car back to me three days earlier than expected.

Likely to Recommend

100% likely, I’ve already been recommending them

Repair Quality

Perfect workmanship, car returned 3 days early, and when I picked it up, it had been completely detailed in and out. Best experience I’ve ever had with any automotive professional of any kind.

Customer Service

Perfect workmanship, returned 3 days early, and when I picked it up, it had been completely detailed inside and out. Best experience I’ve ever had with an automotive professional.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This day and age it’s hard to find down to earth good people. That’s what you get at CARSTAR. Thanks to everyone who worked on my truck. Merry Christmas 🎄

My Experience

Likely to Recommend

Repair Quality

Very polite very direct and the work is amazing. It was done when they said it would be done. I hate to admit it, but my truck is cleaner now than it was when I dropped it off so thank you..

Customer Service

Returned Clean

Likely to Recommend

These guys were great in every way

Repair Quality

Customer Service

Returned Clean

My Experience

I received good communication from Carstar Professional throughout the 23 day process to get my car repaired after a hailstorm on 8/3/25. My insurance company caused the delay but Carstar was professional and kept on top of the process until complete. I highly recommend their services. Tod was excellent.

Likely to Recommend

Repair Quality

Excellent service. This is the third time I have used CarStar Professional auto body. I am thoroughly happy with the work and customer service. Tod was an excellent communicator and insurance advocate.

Customer Service

Excellent

Returned Clean

My Experience

Looks great! I also noticed my car was washed and cleaned in addition to the great work done on the repair. Very nice! Thank you!

Likely to Recommend

Repair Quality

Great service and detailing on car. Looks brand new!

Customer Service

Great staff!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Friendly office! Clear explanation of repairs and timeline. Clear communication (updates) thru the entire job! Car completed early was a plus!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Beautiful job on a vehicle they do not normally agree to work on (camper van).

Customer Service

Good communication throughout

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Totally impressed with this shop

Repair Quality

The whole process went smoothly and the estimator was a very professional interface with the shop

Customer Service

Likely to Recommend

Repair Quality

great job

Customer Service

Returned Clean

My Experience

Great team and great work all around!

Likely to Recommend

Repair Quality

Issues unrelated to the auto body repair have held up the process. However I am grateful that you are covering the continuing car rental expenses.

Customer Service

Returned Clean