CARSTAR Proline Body & Chassis

4.9 (2,548reviews)
98%
545 RIVER DRIVE,  Elmwood Park,  NJ  07407
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Shop AssistantSparkles

In operation 25 years.

It’s Proline’s mission is to provide our customers with the highest quality collision repairs possible. This means each job is done right the first time and on time. It is through our commitment to ongoing training, supplier agreements, relationships with insurance companies that we will be an industry leader in the collision repair business.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
Ford
GM
GM Electric Vehicles
Honda
I-Car
Subaru
Tesla

Reviews (2,548)

My Experience

Professional, on time, very communicative and informative. Come here if you have a Tesla or any car for that matter

Likely to Recommend

Repair Quality

Excellent service, a thorough and professional job. Sean was very helpful and did a thorough job. There are issues with communications with front desk and automated messages on vehicle delivery. That should be improved.

Customer Service

My Experience

Service is great. Staff is great. Job was done extremely fast

Likely to Recommend

Repair Quality

Great service, great people, great job done

Customer Service

Returned Clean

My Experience

Excellent work, fast service. Highly recommended!

Likely to Recommend

Repair Quality

The professional and customer service were top tier. I’m very pleased with level of service that I received from this body shop.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

My Experience

Team was friendly, professional, and did a great job. Would recommend to friends.

Likely to Recommend

Repair Quality

Mary and Sean were a pleasure to work with. They responded immediately to calls and questions, and always explained their answers thoroughly. They demonstrated patience with my stressful situation involving insurance and being towed from a dealership. I would highly recommend Carstar to any friends and family in the area.

Customer Service

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Repair Quality

Customer Service

My Experience

There was some overspray on my truck body parts that I was able to wipe off. The truck is black so it shows everything. All in all the repair was great.

Likely to Recommend

Repair Quality

Great job. Great people. Great place.

Customer Service

Communication is excellent.

My Experience

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Repair Quality

Customer Service

My Experience

Great work done

Likely to Recommend

Only way it could be better is if it was free. Outside of that it’s a no brainer.

Repair Quality

Car was completed quickly and I was updated along the way. Shop even corrected my daughter’s power windows that was mentioned on drop off. Couldn’t think of any part of the process that didn’t go smoothly.

Customer Service

Sean was thorough and very helpful with explaining the dealing with my insurance company.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Incredible communication by the team. Went above and beyond with my repairs and communicated any additional costs appropriately. Nothing was a surprise with my Tesla. They explained everything to me in great detail so I fully understood what the repairs would be. Very appreciative. Car looks better than when I bought it 4 years ago. Thank you! AD

Likely to Recommend

AD- really enjoyed working with you all. Thank you

Repair Quality

Customer Service

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Repair Quality

The part repair looks good and the car runs well. I'm giving it an 8 instead of 10 because there are sub-surficial scuffs where the damaged part was repainted and they do not buff out. Also, there are micro scratches along the entire car surface as if the cleaner was too abrasive. Hopefully the appearance will be fixed when I get my car waxed.

Customer Service

Customer service was good. Only concern was about the seemingly abrasive cleaning and the paint scuffs, which the staff did not remedy

Returned Clean

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Repair Quality

Customer Service

Returned Clean