CARSTAR Protouch Mascoutah

4.9 (522reviews)
100%
220 W. MAIN STREET,  Mascoutah,  IL  62258
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Shop AssistantSparkles

In operation 5 years.

At CARSTAR Protouch Mascoutah, we provide the highest quality auto body repair using state-of-the-art body shop equipment. Our technicians are always up to date with their training and getting our customers back on the road safely is our highest priority. We provide a high level of communication with our customers throughout the repair process. We are a family owned business with more than 30 years experience in the collision repair industry and we take much pride in our work and customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (522)

My Experience

They did excellent job. Really appreciated the constant updates as to the progress of the repair. Definitely would recommend them to others.

Likely to Recommend

Repair Quality

They did a really nice job done in a timely manner. Really liked the communication on the status of the repair.

Customer Service

Likely to Recommend

Repair Quality

Outstanding

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The work done was fantastic 👏. If I need anymore body work. I would try to wait until I am back here to see my son. The truck was returned very clean. If I lived here I would send people to you.

Customer Service

Fantastic

Returned Clean

My Experience

Great service very satisfied with my truck repair. Will use your shop again and recommend to friends.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a great job on our car and got it done in a timely manner with great communication!

Customer Service

Returned Clean

My Experience

Carstar did an excellent job. Staff was very professional. It was a great experience.

Likely to Recommend

Would recommend for sure.

Repair Quality

I was very satisfied.

Customer Service

Great service experience.

Returned Clean

My Experience

You guys did a great job! You communicated with me every step of the way! My car was so clean inside and out when I picked it up! I will recommend you guys to everyone I know!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very nice people to work with and really like the text updates. They stayed after 5 on a Friday so we could pick it up.

My Experience

Very stress free experience. Repairs top notch and liked the daily updates via text message.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From first entry into the building, to the write up of damages, from responding to my calls, questions and concerns. Everyone was very professional and I knew that I mattered to them. Customer service is what made me leave my car with CARSTAR Mascoutah! Thank you all so much. Job well done!!!!!!!

My Experience

Great job. Great people

My Experience

My Experience

Excellent job. Completed work earlier than expected. Staff keep me informed as work progressed. Very helpful and friendly staff

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Everyone at Carstar did a great job. Thank you

Customer Service

Returned Clean

My Experience

Very customer service oriented shop. They were professional and very detailed in analyzing the problem with my vehicle. I highly recommend them as a repair shop.

Likely to Recommend

Best experience.

Repair Quality

Very customer service oriented and very professional. Loved the experience. I highly recommend this company.

Customer Service

The best.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Well done, prompt service, updates, treated like family

Returned Clean