CARSTAR Protouch Mascoutah

4.9 (522reviews)
100%
220 W. MAIN STREET,  Mascoutah,  IL  62258
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Shop AssistantSparkles

In operation 5 years.

At CARSTAR Protouch Mascoutah, we provide the highest quality auto body repair using state-of-the-art body shop equipment. Our technicians are always up to date with their training and getting our customers back on the road safely is our highest priority. We provide a high level of communication with our customers throughout the repair process. We are a family owned business with more than 30 years experience in the collision repair industry and we take much pride in our work and customer service.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 5:00 pm
Tue 8:30 am - 5:00 pm
Wed 8:30 am - 5:00 pm
Thu 8:30 am - 5:00 pm
Fri 8:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (522)

My Experience

Wonderful experience. Loved all the wonderful people running the business and am SO happy with the repairs to my car. Have already recommended them to 2 friends. 2 👍🏻👍🏻!

Likely to Recommend

Told several people what great people and wonderful work this shop did.

Repair Quality

Great people and my car looks SO good. I’m very happy.

Customer Service

CS above and beyond.

Returned Clean

My Experience

wonderful job and results. completely infirmed of every step of the work. very, very, satisfied

My Experience

My Jeep looks great! I am really happy with the way everything turned out. Big thanks to everyone involved, your efforts do not go unrealized!

Likely to Recommend

Repair Quality

I am very happy with the repair that was performed!

Customer Service

Customer service was great! The texts with updates in the status of the job is a nice thing to have!

Returned Clean

Likely to Recommend

Repair Quality

Awesome, awesome,awesome collision shop... this shop can beat any reputable shop in customer service, service to your vehicle to make them look brand new, and more importantly in with their prices. You'll be missing out on your savings if you don't go with CarStar!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very happy with the service provided. Very professional and love the communication and hometown service!

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Awesome! Thank you!

Likely to Recommend

Repair Quality

Excellent service and nicest ppl. I'd say all the texts after aren't the greatest though lol🤣 but still would recommend!

Customer Service

Excellent

Returned Clean

My Experience

Very helpful getting my car repaired and they did a fantastic job

My Experience

It is rare these days 2 receive such a high level of customer service as I was given. I will definitely use this business in the future and highly recommend them!

My Experience

I love the communication, Kim was always very king and sweet with updates on the car, the repairs looked amazing! The only thing I didn’t like was the expected date of completion, how I received a text saying the repairs were still set for 6/30 but hours later received a text saying the car was complete, maybe that’s just automated system, but was very hard for me to work around work and pickup the car last minute, but other then that small issue, the job they were paid to do was completed beyond my expectations, and very fast! And I would take my car back any time!

My Experience

Our car looks great after having hail damage repaired! We’ve used Carstar before and would use again if needed. Everyone’s friendly and they keep you up to date on repairs.

Likely to Recommend

Repair Quality

good work and good communication

Customer Service

Returned Clean

My Experience

excellent work

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Outstanding work and professional! Highly recommended

Likely to Recommend

Repair Quality

A+! Highly recommended

Customer Service

Returned Clean

My Experience

Excellent work...

My Experience

Thank you for all your professionalism and keeping me informed on the status of repairs. I really appreciate that you dropped off the car too. Thank you so much!

Likely to Recommend

Yes. They were so professional and did a great job.

Repair Quality

They did a great job.

Customer Service

They went above and beyond. They even dropped of the car at my house since I couldn’t pick it up during their hours.

Returned Clean

My Experience

Thank you so much for all you’ve done!

Likely to Recommend

Absolutely!

Repair Quality

My vehicle looks great! Tony did a fantastic job, and the experience was stress free!

Customer Service

Returned Clean

My Experience

My Experience

Great communication, wonderful owner/staff!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean