CARSTAR Raytown
In operation 37 years, 36 years at this location.
We have served the Raytown area for more than 25 years. Repeat customers keep us going strong and great word of mouth brings the new customers in. Proud to be a honest service to the Raytown community.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Already discussed - CarStar Raytown is exemplary.
Repair Quality - 5.0/5.0 -
CarStar Raytown gives exemplary service. I am a repeat customer for various incidents through the years. The group always make me feel that I have made the right choice in choosing an auto body shop that values me as a customer. Kathy always has a genuine smile and a listening ear. John and Chris make me feel so important as they listen to me talk about what brought me into the business. After they and the other team members have assessed the damage, John and/or Chris keep(s) me updated (sometimes daily) on parts ordered and a timeline of what progress is being made in repairing my vehicle. The final call is generally to let me know that the vehicle is repaired and is being detailed. I like CarStar Raytown because of its employees being personable, professional, and knowledgeable. No one else can come close to beating the quality of work that CarStar Raytown does!
Customer Service - 5.0/5.0 -
Same as the comments above
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 2.0/5.0 -
Good job overall, except a few quality control issues, for which I have made arrangements to correct. The edges of both doors are very rough. They will sand and buff these rough edges. There are greasy fingerprints on the frame inside the drivers door. These are on the ceiling fabric and also on the plastic frame. It looks like scratches, but i believe it is just a gease smear that appears on the passenger side of plastic frame (between windshield and door). Chris also mentioned they need to apply the clear coat application (bug shield?) across the hood and fender. I fully trust they will correct these problems. Thank you.
Customer Service - 5.0/5.0 -
Both Chris and John kept me updated on the repair process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service is always great! Everyone is super helpful!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
CarStar was awesome but customer service from Country Financial was terrible. Took over 2 months to get things fixed. Representatives didn't even return my phone messages on several occasions. I would not recommend buying insurance through them.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jon was amazing!
Returned Clean
Likely to Recommend - 5.0/5.0 -
I was referred by my son Ibn Abdullah and I'm glad I followed his recommendation
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was totally satisfied with the work that they done and the personnel
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great job & on time