CARSTAR Redbird

4.9 (142reviews)
97%
4201 W Camp Wisdom Rd,  Dallas,  TX  75237
Bot
Shop AssistantSparkles

At CARSTAR Redbird we proudly provide the community with top quality automotive repairs to serve our customers for any automotive collision repair needs. We devote and strive to offer the highest in excellent customer service and exceed every customer's expectations. We place our customers needs, and their safety, at the highest level. Combined with exceptional skills and the latest in advanced technology we ensure your vehicle comes back to you like new, and in pre-accident condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Vietnamese
Hours
Sun Closed
Mon 8:30 am - 5:30 pm
Tue 8:30 am - 5:30 pm
Wed 8:30 am - 5:30 pm
Thu 8:30 am - 5:30 pm
Fri 8:30 am - 5:30 pm
Sat 10:00 am - 2:00 pm
* Holiday hours may differ.

Reviews (142)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and keeping customers informed throughout the repair process via calls and text updates. Timeliness is a strong highlight, with several customers noting repairs were completed ahead of schedule. A few customers noted minor cleanliness concerns inside vehicles and occasional paint or alignment issues post-repair, though the shop is commended for promptly addressing these concerns when raised.
Select to learn more
"... work done to fix my vehicle. It was just awesome. Customer service was top tier. My calls never went unanswered and they updated me the whole way through. I was ..." Read more
"... loss and these guys at CARSTAR red bird were able to repair my 2025 vehicle like its brand new. I barely notice anything on what happened to it, ..." Read more
"Friendly staff. Excellent work. Great attention to detail."
"... communicated with me throughout the process, and delivered my car looking great. Thank you for making a stressful situation much easier. I would gladly ..." Read more
"... they updated me the whole way through. I was able to pick my vehicle up 5 days earlier than expected. Very happy." Read more
"5 days earlier then stated"
"It was ready ahead of schedule, which was great."
"... was very well pleased, the customer service was and my car was ready on time!" Read more
"Great communication, great work, finished ahead of schedule. Highly recommend"
"Over communicated every step. Great experience."
"... was just awesome. Customer service was top tier. My calls never went unanswered and they updated me the whole way through. I was able to pick my vehicle ..." Read more
"They were very professional and timely. They kept me well informed regarding the status of my vehicle. The process was very easy no hassle or worries."
"The communication was clear, they did great work, and the car looked basically brand new."
"Communication from the shop was fantastic"

Likely to Recommend

Absolutely a 10. We have already referred a friend to CARSTAR Redbird, and the experience she had only reinforced how highly we think of this shop. They truly saved her in a very difficult situation by finding a way to repair her vehicle rather than leaving her upside down on her loan. That meant an incredible amount to her and to us. Between the amazing work they did on Rachel’s Mustang and the way they took care of our friend, we would confidently recommend CARSTAR Redbird to any friend or family member who needs collision repair. They genuinely care about helping people, not just fixing cars.

Repair Quality

Extremely satisfied with the quality of the repair. Rachel’s Mustang looks amazing and you would never know it had been in an accident. The workmanship and attention to detail were excellent, and everything was repaired the right way. We couldn’t be happier with how the car turned out. Absolutely a 10/10 experience.

Customer Service

The customer service was outstanding from start to finish. Everyone was friendly, professional, responsive, and made the entire process easy for us. Communication was excellent, we always felt taken care of, and it was clear they genuinely cared about both us and the quality of the work. We couldn’t have asked for a better experience.

Returned Clean

My Experience

Job well done.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

From start to finish, everything was amazing. No complaints; I would definitely recommend them. 5/5 across the board.

Likely to Recommend

No complaints amazing job

Repair Quality

No complaints amazing job

Customer Service

No complaints amazing job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Pitiful

Customer Service

Kevin is solid.

Returned Clean

My Experience

Everything was fine

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Thanks for the repairs on my vehicle. You worked on it in a timely manner and observed my request 😀

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

I can’t remember her name but I think it starts with a P… she was awesome and made the process super easy from beginning to end

Returned Clean

My Experience

Great communication, great work, finished ahead of schedule. Highly recommend

My Experience

Gracias a todo su equipo quedé completamente satisfecha desde la atención el primer día tanto como con el trabajo que hicieron en mi auto felicidades a todo su equipo

Likely to Recommend

Repair Quality

Muy buen trabajo

Customer Service

Returned Clean

Likely to Recommend

I think if I sent someone up there and they got a different tech than who worked on my car I think they would be satisfied. I’m just not very satisfied because I think I got a lazy tech to be honest.

Repair Quality

While my car was there for about 7 months I don’t feel like it was taken care of by someone who takes pride in their work. Overall the areas that were replaced look good for the most part but there were small scratches and paint chips left that were not previously there. Also a couple days after receiving my car my exhaust came apart after they replaced the mufflers. Overall I don’t mind the place but I think the tech who was assigned to my car just didn’t care about the quality of work he put out unfortunately

Customer Service

Customer service was pretty good, had some communication issues but overall not bad

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

10/10. I’m very happy with the repairs on my Mercedes. The team was friendly, communicated with me throughout the process, and delivered my car looking great. Thank you for making a stressful situation much easier. I would gladly use CARSTAR Redbird again and recommend them to family and friends.

Customer Service

Returned Clean

My Experience

OUTSTANDING JOB!! Although my car is a 2013 Malibu LTZ, they treated my vehicle as if it were brand new! Great work CARSTAR! Everyone was very professional!!‼️💯

Likely to Recommend

Repair Quality

It looks just like it did when we first bought it. Thank you!

Customer Service

Communicated everything

Returned Clean

My Experience

My truck looks and drives good. I mainly went because of all the great reviews it has! Communication was always good I was kept in the loop of every step they were with my truck repair.