CARSTAR Redbird

4.9 (131reviews)
98%
4201 W Camp Wisdom Rd,  Dallas,  TX  75237
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Shop AssistantSparkles

At CARSTAR Redbird we proudly provide the community with top quality automotive repairs to serve our customers for any automotive collision repair needs. We devote and strive to offer the highest in excellent customer service and exceed every customer's expectations. We place our customers needs, and their safety, at the highest level. Combined with exceptional skills and the latest in advanced technology we ensure your vehicle comes back to you like new, and in pre-accident condition.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Vietnamese
Hours
Sun Closed
Mon 8:30 am - 5:30 pm
Tue 8:30 am - 5:30 pm
Wed 8:30 am - 5:30 pm
Thu 8:30 am - 5:30 pm
Fri 8:30 am - 5:30 pm
Sat 10:00 am - 2:00 pm
* Holiday hours may differ.

Reviews (131)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The front office staff received high marks for professionalism, friendliness, and keeping customers informed throughout the repair process via calls and text updates. Timeliness was a strong highlight, with several vehicles completed ahead of schedule. Complimentary interior and exterior detailing upon vehicle return was a pleasant and frequently mentioned surprise. A few customers noted minor cleanliness concerns inside the vehicle post-repair and occasional communication gaps, reflecting areas customers feel could be refined further.
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"... work done to fix my vehicle. It was just awesome. Customer service was top tier. My calls never went unanswered and they updated me the whole way through. I was ..." Read more
"... The damage seemed like it would a total loss and these guys at CARSTAR red bird were able to repair my 2025 vehicle like its brand new. I barely notice anything on what happened to it, ..." Read more
"Friendly staff. Excellent work. Great attention to detail."
"... replaced look good for the most part but there were small scratches and paint chips left that were not previously there. Also a couple days after receiving my car my exhaust ..." Read more
"... they updated me the whole way through. I was able to pick my vehicle up 5 days earlier than expected. Very happy." Read more
"5 days earlier then stated"
"Great experience. Impressive work. I received my vehicle in a timely manner. I am a satisfied customer. Thanks 😊"
"It was ready ahead of schedule, which was great."
"Took longer than expected"
"... workmanship is amazing. What I loved the most was the text updates I received daily letting me know the progress, so there was no need to call to check on it. Also ..." Read more
"Over communicated every step. Great experience."
"The communication was clear, they did great work, and the car looked basically brand new."
"Communication from the shop was fantastic"
"Great communication, great work, finished ahead of schedule. Highly recommend"

My Experience

Likely to Recommend

Repair Quality

Customer Service

I can’t remember her name but I think it starts with a P… she was awesome and made the process super easy from beginning to end

Returned Clean

My Experience

Great communication, great work, finished ahead of schedule. Highly recommend

My Experience

Gracias a todo su equipo quedé completamente satisfecha desde la atención el primer día tanto como con el trabajo que hicieron en mi auto felicidades a todo su equipo

Likely to Recommend

Repair Quality

Muy buen trabajo

Customer Service

Returned Clean

Likely to Recommend

I think if I sent someone up there and they got a different tech than who worked on my car I think they would be satisfied. I’m just not very satisfied because I think I got a lazy tech to be honest.

Repair Quality

While my car was there for about 7 months I don’t feel like it was taken care of by someone who takes pride in their work. Overall the areas that were replaced look good for the most part but there were small scratches and paint chips left that were not previously there. Also a couple days after receiving my car my exhaust came apart after they replaced the mufflers. Overall I don’t mind the place but I think the tech who was assigned to my car just didn’t care about the quality of work he put out unfortunately

Customer Service

Customer service was pretty good, had some communication issues but overall not bad

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

10/10. I’m very happy with the repairs on my Mercedes. The team was friendly, communicated with me throughout the process, and delivered my car looking great. Thank you for making a stressful situation much easier. I would gladly use CARSTAR Redbird again and recommend them to family and friends.

Customer Service

Returned Clean

My Experience

OUTSTANDING JOB!! Although my car is a 2013 Malibu LTZ, they treated my vehicle as if it were brand new! Great work CARSTAR! Everyone was very professional!!‼️💯

Likely to Recommend

Repair Quality

It looks just like it did when we first bought it. Thank you!

Customer Service

Communicated everything

Returned Clean

My Experience

My truck looks and drives good. I mainly went because of all the great reviews it has! Communication was always good I was kept in the loop of every step they were with my truck repair.

My Experience

I was very well pleased, the customer service was and my car was ready on time!

Likely to Recommend

Repair Quality

The staff was nice, friendly, and professional!

Customer Service

I picked up my car when they said it would be ready and it was detailed!

Returned Clean

My Experience

Car looks brand new, thank you

Likely to Recommend

Things got done from start to finish.

Repair Quality

Received my car looking like when I first bought!

Customer Service

Personnel Artemis was attentive in telling me what was going to happen as my car was in the shop. They kept me posted by text. When my car was ready Kevin gave me a call.

Returned Clean

Likely to Recommend

Repair Quality

Great experience. Impressive work. I received my vehicle in a timely manner. I am a satisfied customer. Thanks 😊

Customer Service

Returned Clean

My Experience

They did a great job!

Likely to Recommend

Loved working with this shop

Repair Quality

Good job on the repairs and it was quick

Customer Service

Personnel was professional and friendly

Returned Clean

My Experience

Keep up the GOOD WORK. and the awesome attitudes.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car was repaired well and Kevin stayed in contact with me every step of the way

Likely to Recommend

Repair Quality

They did such a GREAT JOB!!! Im more than happy with my experience and the work done to fix my vehicle. It was just awesome. Customer service was top tier. My calls never went unanswered and they updated me the whole way through. I was able to pick my vehicle up 5 days earlier than expected. Very happy.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I appreciate all the work done on my car.

Customer Service

Returned Clean

My Experience

Grear custemer service

Likely to Recommend

Repair Quality

They did a good job

Customer Service

Returned Clean