CARSTAR Reichard Collision Brookville

4.7 (968reviews)
94%
575 Arlington Rd,  Brookville,  OH  45309
Bot
Shop AssistantSparkles

In operation 9 years.

Carstar Reichard Chevrolet Collision Center has been serving this community for many years. We strive to meet all customer needs and provide a comfortable place when you need help finding a quality repair shop. We pride ourselves in courteous demeanor and superior customer service and it is our goal to provide you with a quality and timely repair while keeping you informed. We also create a safe work environment and great quality all backed by our Life Time warranty!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 9:00 am - 4:30 pm
Tue 9:00 am - 4:30 pm
Wed 9:00 am - 4:30 pm
Thu 9:00 am - 4:30 pm
Fri 9:00 am - 4:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (968)

Likely to Recommend

I will be suggesting CarStar to my people when they need work done.

Repair Quality

The car looked better than ever.

Customer Service

They did a fabulous job! A+++

My Experience

Everyone was very helpful and went above and beyond to get my car fixed.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Good experience

Customer Service

Patty was a pleasure

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would put zero if it was an option due to all the issues I had and the issues I am still having trying to get the damaged caused by the shop fixed

Repair Quality

I had to go to pick my car up three times and the work was not completed. They caused more damage to my car than the actual car accident did.

Customer Service

Likely to Recommend

Repair Quality

Reichard CARSTAR is amazing. Won’t be taking my car anywhere else. Great people and great work.

Customer Service

My Experience

It looks great. Thank you for the detail work needed to do such a good job.

Likely to Recommend

Good body work and customer service.

Repair Quality

Great body work, attention to detail and matching paint color.

Customer Service

Provided good communication about expectations and when work was completed.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I was called on Friday before Memorial Day that my car was done. Arrived Tuesday at 2:30 to find out it wasn’t finished. A dent wasn’t repaired I was told would be, the hood gaps didn’t line up on new hood, and the bug guard wasn’t on vehicle yet. Was told it just came in, but was told previous week it was done. Then it was incorrect bug/wind guard. Took another week to get that in.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would feel very comfortable suggesting them to anyone that needs repairs

Repair Quality

Great and timely service, great repair of my truck

Customer Service

Service was excellent, provided support with the rental company, even though that was not their responsibility

Likely to Recommend

Repair Quality

Great experience. Wonderful communication and they finished early!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very nice and did a great job

Customer Service

Patti was very nice, everyone else was very nice also( but didn’t get there names)

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

A tree fell on my car and CarStar did a great job with the repairs. They completed the work in a timely manner. The customer service was also good. Thanks for getting me back on the road.

Customer Service