CARSTAR Riverside

4.8 (1,981reviews)
94%
4106 NW Riverside Street,  Riverside,  MO  64150
Bot
Shop AssistantSparkles

In operation 28 years, 22 years at this location.

Specializing in all your automotive collision needs.Established in 1998.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (1,981)

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Returned Clean

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Repair Quality

We are very happy with the repairs. Thank you.

Customer Service

Everyone was helpful and professional.

My Experience

WONDERFUL ownership and staff. Kind, quick and took the time to update me with where they were. They also helped me with rental car/company before and after. Body work and paint on my car looks fantastic! They cleaned my car inside and out with shiny tires too lol! Truly highly recommend 😁 thank you Mike, Bobby, Maddie, front desk and all staff⭐️⭐️⭐️⭐️⭐️

Likely to Recommend

Highly recommend

Repair Quality

Absolutely great experience with CARSTAR!! From the very beginning Mark, Bobby and the front desk customer service....they went above and beyond helping me with what needed fixed on my car to set up rental car and returning it after my car was done. Maddie, the auto body tech, called to keep me informed how it was going, did fast wanna fabulous flawless work. Very happy overall with CARSTAR. Highly recommend. Great, nice, clean company⭐️⭐️⭐️⭐️⭐️

Customer Service

Absolutely great experience with CARSTAR!! From the very beginning Mark, Bobby and the front desk customer service....they went above and beyond helping me with what needed fixed on my car to set up rental car and returning it after my car was done. Maddie, the auto body tech, called to keep me informed how it was going, did fast wanna fabulous flawless work. Very happy overall with CARSTAR. Highly recommend. Great, nice, clean company⭐️⭐️⭐️⭐️⭐️

Returned Clean

Likely to Recommend

Repair Quality

The whole process was smooth and the work came out great! The staff has good communication and is very pleasant to work with. I would recommend Carstar to anyone looking for body work.

Customer Service

Returned Clean

My Experience

Thank you for your customer service car towards me and my car.

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Thank you for you customer service and car care.

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My Experience

Wow! My car looks brand new. Thank you so much, I had no idea that my car could look this fantastic again. It far exceeded my expectations. I enjoy driving it again.

My Experience

All fixed up, clean, and quickly finished. Thank you!

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Excellent customer service!

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My Experience

I was thoroughly impressed with the condition of my car. Before the wreck I was planning to clean it and now I don't have to! It looks amazing inside and I appreciate that more than you know. Its over 5 years old now and some things I was unable to get out, but what I thought were permanent scratches are gone...thank you so much for taking care of my car...that was so unexpected! The repair is great. I forgot the name of the lady who helped us in the rain...but she was kind and genuinely concerned about the back not opening. Silly that it was just turned off and I felt bad about that, but she was so nice about it all. Thank you so much for doing such an amazing job. I was so upset about my car getting hit, but after today I'm so glad that we chose you all (as a referral from Brad's towing)! We used Carstar forever ago, but dont remember this kind of service. As owners of a service company, my husband and I both appreciate how well you all handled our concern even though it ended up not being one. Thank you again! I will definitely be posting a review for you all on Google.

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My Experience

The team’s communication was phenomenal, and the friendliness of the staff made the process feel less overwhelming. I also didn’t expect to get my car back so quickly, and I’m really appreciative of how quickly it was turned around.

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My Experience

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Customer Service

My only gripe is I wish I had known I could leave my Enterprise rental there so I didn’t drive an hour round trip to get my husband she we could drive my vehicle while I drove the rental back to them.

Returned Clean

My Experience

The admin out front kept everything running smoothly. I think her name might be Stephanie. She has good communication skills and answered all my questions. It was a bit confusing that I had forgotten my garage door opener and my car was outside, but even when she went to check and get the key, no one said the car was fixed and the paperwork hadn’t come through yet, because she checked. I drove home and got the call my car was ready after I was already home. Everything else seemed to go smoothly and I was assured I could pick it up the next morning.

My Experience

The repairs on my vehicle looks amazing. Staff was very helpful, knowledgeable, and went above and beyond. We will definitely refer friends and family.

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