CARSTAR Riverside

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Even though my car was totaled, what experience I had with them was the best I will always bring any card to the service there they were very polite. Stephanie upfront was wonderful and everyone there to take me to Enterprise. They were great customer service.

Customer Service - 5.0/5.0 -

The best

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

They did a really good job on the paint and fixing the fenders I was very satisfied

Customer Service - 4.5/5.0 -

I thought the car looked good the paint matched very well we just had to go back for the left finder which the insurance adjuster did not tell them about but they fixed it. I did have a few gaps on the left side but they fix those in just a few days everything looked really good when we picked it up

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Pleased

Repair Quality - 5.0/5.0 -

Good communication with staff re the status of my car repair. When I got it back they had place a temporary floor mat showing respect for my vehicle.

Customer Service - 5.0/5.0 -

As commented previously

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great customer service awesome work glad I went with them 😁

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Amazing service

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Completely satisfied. Very reasonable prices and great service

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Due to no fault of mine. And a wonderful referral from my mechanic. Car star has fixed my car 3 times. Excellent customer service from the moment you walk in. Thank you for keeping me informed and for just being so nice. I appreciate the customer service and the exemplary body work.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Their great from the moment you walk in, they kept me informed. And were done earlier than expected. Great job thank you

Customer Service - 5.0/5.0 -

Great

Likely to Recommend - 5.0/5.0 -

Would highly recommend the staff of Carstar!

Repair Quality - 5.0/5.0 -

Carstar committed to a time for my car to be ready and it was ready on that date.

Customer Service - 5.0/5.0 -

They did a great job and were very helpful!

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The job looks amazing . The work was done ahead of schedule. Thank you

Likely to Recommend - 5.0/5.0 -

Recommend it to anyone who I see or talk to

Repair Quality - 5.0/5.0 -

Did a awesome job from consultation to completion

Customer Service - 5.0/5.0 -

Outstanding customer service skills by all personnel encountered

Returned Clean

Likely to Recommend - 5.0/5.0 -

I felt that CarStar did quality work and were right on schedule.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Everyone was friendly and efficient

My Experience - 5.0/5.0 -

Communication was amazing! They let me know everything they were doing. Friendly staff. Good turnaround on getting car back! Very happy with the service I received!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very satisfied with end result.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 0.5/5.0 -

never

Repair Quality - 0.5/5.0

Customer Service - 0.5/5.0

My Experience - 5.0/5.0 -

Mike, at Car Star the work that your team does in the communication that you have at least with me and I’m sure everyone else is as good as it gets. I’m very happy and you have repaired three cars for me in the last year and I will continue to come to you for any type of body damage repair thank you

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Any work I’ve had done at this body shop has been very very good and I’m so happy with the outcome of the repairs and the customer service