CARSTAR Russo Auto Body

4.9 (434reviews)
100%
369 E 12th Street,  Pittsburg,  CA  94565
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Shop AssistantSparkles

In operation 17 years.

Carstar Russo Auto Body , . Our goal is to provide the best service possible . Using the best materials to restore your vehicle to pre - accident condition . Relax well take it from here.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (434)

Likely to Recommend

Repair Quality

Good work, on time

Customer Service

Very good

Returned Clean

My Experience

Jerry and the whole staff at Carstar are extremely patient and trustworthy. I appreciate everything that was done to get my car repaired and back to me. I was extremely upset when I was told that my car was totaled. Jerry and his team went to bat for me and proved differently. I am extremely grateful for all the support I have received. I will support and recommend Carstar to the fullest.Thank you, PaulaFrost

Likely to Recommend

Repair Quality

10, I had an amazing experience with Carstar.

Customer Service

Returned Clean

My Experience

Just know I would never bring my car there ever again poor conversation. I don’t like how they did my car. My car is brand new. They made it look like they glued everything on, so yes, I’m not satisfying.

Likely to Recommend

GREAT COMPANY

Repair Quality

GREAT SERVICE, GREAT STAFF, THEY EXPLAINED WHAT WAS BEING DONE, AND RETURNED MY VEHICLE IN A TIMELY FASHION

Customer Service

GREAT STAFF

Likely to Recommend

Absolutely!

Repair Quality

Great customer service ! Excellent work on my car.

Customer Service

Returned Clean

My Experience

You guys went over and above in the whole process from getting my vehicle over there to be impatient waiting for the insurance company and my employer to decide how they were going to proceed to waiting for it to get picked up and taken care of I couldn't have asked for anything better you were wonderful thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great work. Will definitely recommend your shop. Thank you!

My Experience

I was happy that Car got fixed on the time. The car looks good thank you

Likely to Recommend

Repair Quality

They did a great job.

Customer Service

My Experience

Quick and well done, wonderful service

Likely to Recommend

Been there before

Repair Quality

All was very good

Customer Service

Very good

Returned Clean

Likely to Recommend

Repair Quality

The staff was great. They took care of everything and went above and beyond to make sure no detail was overlooked. I was really impressed with the flawless paint job. All I had to do was pickup my Jeep looking like nothing had ever happened.

Customer Service

Returned Clean

My Experience

Great service. Always in contact and keeping me up to date. 5 stars highly recommended. They’ll take care of you.

Likely to Recommend

Repair Quality

Did a great job. Looks like new .

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My experience with CarStar Russo was a wholly satisfying experience! The service was excellent. They kept their promise on the scheduled completion date with text notifications. They were also very accommodating and also provided a shuttle home. I would not hesitate to do business with them again!

Customer Service

Returned Clean

My Experience

Thank you to all the team members at Carstar Russo Auto Body you have done all an amazing job my car looks and smells brand new thank you again 👏 ❤️

Likely to Recommend

Repair Quality

Carstar did an amazing job . They were fast, transparent and friendly. Such an amazing crew.

Customer Service

Carstar did an amazing job . They were fast, transparent and friendly. Such an amazing crew.

Returned Clean

Likely to Recommend

Repair Quality

Great work

Customer Service

Perfecto

Returned Clean

My Experience

My Experience

Everything was quick and easy!!