CARSTAR Scolas Collision Center

4.7 (2,452reviews)
95%
9110 Ogden Ave,  Brookfield,  IL  60513
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Shop AssistantSparkles

CARSTAR Scola's Collision Center is a family owned business that has been serving the community since 1991.Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We also offer a life time guaranty with the repairs completed. We have Enterprise Car Rental conveniently located right next door. Our facility consist of 13,750 Square Feet, Of which 8750 ft. is the Tech Floor,5000 ft. of Office Space. We have 29 Stalls, We Spray BASF Water Color Paint & Advance Procedures Systems. Team 1,4 Techs 2 Body 2 DFR,Team 2,2 Techs 1 Paint 1 Prep, 1 Spray Booth,1 Aluminum Repair Station,2 Frame Machines. Are Technicians are I-Car Platinum Certified Technicians.We are also OEM Certified in Honda,Nissan,Infiniti,Acura,Dodge,Ram,Jeep,Chrysler,SRT,Ford,GM & Fiat. 2014 CARSTAR Franchise of the year out of 440 stores Nation wide 1 of 26 to have earn this award.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 6:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car
Infiniti
Nissan

Reviews (2,452)

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Muy buen trabajo y rapido

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Beyond satisfied and would highly recommend. Exceptional service

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They were friendly and kept me posted on my car’s progress.

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Great job. In and out. Had to go back and have a loose wire tightened but everyone was great!

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Appt made. Appt kept. Completed on time.

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Cindy was great at setting my expectations. My car looks great. I would recommend them!

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I would recommend them 100%

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Customer Service

Carstar Scolas in Brookfield did an excellent job fixing the front end damage on my SUV after my accident. While putting my SUV back together one of the parts was not up to the quality standards so they immediately took that off ordered the OEM part and reassembled my SUV again. I had a great experience with Carstar and would bring my car back to them in the future hopefully I will never have to. Thank you Carstar you did an amazing job on my SUV!

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It was great quality work but the hours don’t really align with people that have similar work schedules. And I didn’t really receive an experience that I feel like I can explain to others.

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I would’ve liked some email or text updates it was great overall though. Cindy was great!

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People were nice. The one negative was that I wasn’t really kept up to date. I was initially told it would take 3-4 days but didn’t hear back for two weeks. The work was great, but would have been good to be kept up to speed.

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I will be returning myself

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Keep up the good work 😊 Customer service is Awesome 😎

Customer Service

Awesome keep up the good work

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Absolutely would not recommend. Their customer service is atrocious they don't keep you informed and they don't take care of your vehicle or test repairs before pickup

Repair Quality

Carstar Scola sliced the driver's seat of my car that's only 2 years old. Refuses to repair or replace it and has told me the make of my vehicle is not made well. They also left silver paid on my center console. The mirror on the door that was replaced was not working when I did go to pick it up. They told me for 4 straight days the car would be ready the next day and did not tell the insurance company it would be taking longer. The actual repairs they did look good but they are sloppy and careless with people's vehicles.

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See previous answer

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The repair turned out good, I don’t think my paint was match well. The area that was damaged seems a bit darker the the rest of the vehicle. other than that, my car looks great.

Customer Service

The customer service was extremely great. Everyone that I work with was very helpful, knowledgeable pleasant, and great to work with.

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best customer service and best repair

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Good work.

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Pleasant customer service from Erica and Wendy.

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Great service . Auto looks and handles just great!

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