Fix Auto Chicago

4.8 (5,070reviews)
98%
4700 W Fullerton Ave,  Chicago,  IL  60639
Bot
Shop AssistantSparkles

In operation 41 years.

At Fix Auto Chicago, we specialize in high-quality auto body repair and refinishing services. Whether you've been in an accident, need paint correction, or want to restore your vehicle to showroom condition, our experienced technicians are here to help. With a commitment to precision, integrity, and customer satisfaction, we use state-of-the-art equipment, industry-leading materials, and proven repair techniques to ensure every job meets factory standards. From minor dents and scratches to full collision repair, we handle it all with professionalism and care. We work with all major insurance companies and offer clear communication, fair estimates, and timely service. At Fix Auto Chicago, your vehicle is more than just transportation—it's our responsibility. - Certified and experienced technicians and certified by Lexus, Tesla, Honda, Acura and Subaru auto body shop - Advanced tools and paint-matching technology - Lifetime warranty on most repairs - Fast, friendly, and honest service

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Honda
I-Car
Lexus Authorized
Rivian Passenger – R1T/R1S
Scion
Subaru
Tesla
Toyota

Reviews (5,070)

Customers say
Overall Customer Satisfaction
Customers consistently praise Fix Auto Chicago for outstanding service quality, excellent communication, and timely repairs. Many highlight the high-quality bodywork, with vehicles returned looking brand new and immaculately clean inside and out. The team receives strong commendations for professionalism, friendliness, and transparency throughout the repair process. Regular text updates are frequently mentioned as a standout feature, keeping customers informed at every stage without needing to follow up. Numerous customers note their vehicles were completed ahead of schedule, which is a recurring positive highlight. A small number of customers noted areas for improvement, including isolated concerns around incomplete repairs, pricing transparency, and occasional cleanliness issues - all drawn directly from customer comments. Overall, the vast majority of customers express high satisfaction and willingness to recommend Fix Auto Chicago to friends and family.
Select to learn more
"... When I came to pick up my vehicle I was awestruck. The body shop technicians are amazing artisans. The repair is phenomenal!" Read more
"... their service! They did an amazing job on my car, and it came out looking brand new. Their work is high quality, they pay attention to detail, and they truly take ..." Read more
"The repairs look great! You cant tell where the damages were located. Car looks brand new!!!"
"... quality work! I couldnt be happier about the repair, everything exceeded my expectations. Ive been burned at other repair shops and I was mentally prepared to go through the same ..." Read more
"Completely dissatisfied. They said that they would fix issues, and confirmed that they did, when they did not. Currently ..." Read more
"... handled everything with the insurance company and they were done ahead of schedule." Read more
"Excellent Service. Constant Communication. Vehicle ready earlier than expected. Car cleaned inside and out. 100% Satisfied! No complaints! I will highly recommend!"
"Repair went great and was done ahead of time. Communication during the repair process was helpful"
"Took longer than the 12 business day turnaround which I was not happy about"
"Completed on-time. I received a call about planning a pickup towards the end of the day given to us as the due ..." Read more
"YES THIS WAS MY FAVORITE PART!!!! text messages daily with updates assured me that I was not forgotten and my car was really being worked on."
"Updates just about every day as things progressed, which gave me peace of mind that things were moving forward. I appreciated ..." Read more
"Communication was always professional and kind. Questions always answered. Greatly appreciated the extra help in getting something ..." Read more
"had a very positive experience with the service. The communication was clear and efficient, and the repair time was reasonable, meeting all the promised expectations."
"Excellent all round! From day one to pick up. Great communication every day and the repair was great and reasonably priced. They also set up Enterprise for me to come get me ..." Read more

Likely to Recommend

I will recommend people I know with Herman and Denise

Repair Quality

Herman & Denise were both amazing and communicative. Felt at home at this shop.

Customer Service

Returned Clean

My Experience

The team was very friendly and informative and made sure I was always updated on each process during repairs. My car looks brand new again, Would Definitely recommend.

Likely to Recommend

Repair Quality

Really nice job

Customer Service

Everything is good

My Experience

The car looks good as new. Thank You for your hard work and your professionalism.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Good service 👍

Likely to Recommend

Repair Quality

Very good 💯

Customer Service

Returned Clean

My Experience

The team did an excellent job. They were very fast, reliable and communicated well!

My Experience

Windshield Camera Calibration failed. What would you like to do to fix it?

Likely to Recommend

My family all owns Toyota cars and my step dad recently had a bad experience with another shop, so they will be coming to fix auto next time!

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

This is my second time using this same auto body shop, and once again, I am extremely satisfied with their service! They did an amazing job on my car, and it came out looking brand new. Their work is high quality, they pay attention to detail, and they truly take pride in what they do. The fact that I came back a second time says a lot about how happy I am with their service. I highly recommend this shop to anyone looking for excellent work and great service!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I run a business that requires my specific vehicle for insurance purposes. Hernan did a wonderful job of getting me checked in and all the parts ordered so that work could begin immediately upon dropoff.

Customer Service

I was updated on a regular basis by management on the progress of the repairs.

Returned Clean

My Experience

Very professional from start to finish. Very helpful explain things the text updates were nice. Everybody was responsive.

Likely to Recommend

Repair Quality

Very professional and responsive, clean environment when I came in, seemed that organized and knew it was needed to be done

Customer Service

Returned Clean

My Experience

Excelente servicio y trabajo

Likely to Recommend

Repair Quality

Excelente

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Exceptional communication. My car was so clean inside and out, I really appreciate that level of care. Also the people that work there are honest and kind.

Customer Service

Returned Clean

My Experience

Whenever I called with questions, they were knowledgeable and patient. They handled the insurance and rental car companies and made it a seamless experience. Truly grateful for the team that helped me, it made a stressful time much easier to manage!

My Experience

I am truly grateful for being referred to FIX AUTO CHICAGO they're the best. Staff very professional and informative throughout the repair process. Thank you for caring as if my car were your own. Top A+ repair facility.😊

Likely to Recommend

Repair Quality

Customer Service

Returned Clean