CARSTAR Scolas Collision Center

4.7 (2,452reviews)
95%
9110 Ogden Ave,  Brookfield,  IL  60513
Bot
Shop AssistantSparkles

CARSTAR Scola's Collision Center is a family owned business that has been serving the community since 1991.Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We also offer a life time guaranty with the repairs completed. We have Enterprise Car Rental conveniently located right next door. Our facility consist of 13,750 Square Feet, Of which 8750 ft. is the Tech Floor,5000 ft. of Office Space. We have 29 Stalls, We Spray BASF Water Color Paint & Advance Procedures Systems. Team 1,4 Techs 2 Body 2 DFR,Team 2,2 Techs 1 Paint 1 Prep, 1 Spray Booth,1 Aluminum Repair Station,2 Frame Machines. Are Technicians are I-Car Platinum Certified Technicians.We are also OEM Certified in Honda,Nissan,Infiniti,Acura,Dodge,Ram,Jeep,Chrysler,SRT,Ford,GM & Fiat. 2014 CARSTAR Franchise of the year out of 440 stores Nation wide 1 of 26 to have earn this award.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 6:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car
Infiniti
Nissan

Reviews (2,452)

Likely to Recommend

Have recommended Scola’s in the past and will continue in the future.

Repair Quality

Great job by the crew at Scola’s! Car was fixed within estimated time frame and looks great.

Customer Service

Likely to Recommend

Repair Quality

The vehicle wasn’t ready when it was supposed to be ready. I had to keep calling for status updates. When it was finally ready there were several issues with the work that was done.

Customer Service

Likely to Recommend

They where thorough with the process and next steps, they kept the car rental company ( Enterprise) informed for any additional days.

Repair Quality

Customer Service

Very pleasant and informative.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The owner Tony called me and asked me to come in and he fixed the two bad bulbs. He was friendly but not necessarily apologetic. I drove around for two days with no left rear turn signal or brake light.

Repair Quality

Left rear turn signal and stop light bulbs were not functioning. Had to return to have them replaced. Noticed the first left turn that I made after picking up the car the flasher was clicking fast indicating a possible bad bulb or loose connection.

Customer Service

When I called after few minutes after picking up the car to inform them of the turn signal problem the receptionist or admin was really rude and was not being helpful to find a time when I could return and and have the issue looked at. She basically said it was my problem and they only work by appointment and if I couldn’t make an appointment and wait then I was out of luck.

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Excellent customer service

Likely to Recommend

Repair Quality

More then satisfied

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Erica was informative and great to speak to, I felt like I was in good hands and when problems arose they were quick to solve or figure out for me

Returned Clean

Likely to Recommend

Repair Quality

The side that was repaired had a gap. The technician came out to look at it and he raised the other side now both sides have a gap. After I left I called back because I was not pleased so I am coming back this week. Also I was not informed that you all are waiting on a mold to come in for my car.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent work. My car looks and rides like it's brand new

Customer Service

Customer service is top notch. Very pleasant

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Yes with no hesitation

Repair Quality

Excellent service

Customer Service

Great staff

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Carstar very reliable the job they’ve done on my vehicle. Looks amazing when they give you an estimate time. That’s when the car will be done.

Customer Service

Words can’t even explain how good my car looks

Returned Clean

Likely to Recommend

Repair Quality

The paint on the bumper did not match the original color of my vehicle. I had to return so the manager could review the issue, and now I have to come back again on Tuesday to have it corrected. This has been a significant inconvenience, and the car should never have left the shop in that condition.

Customer Service

The staff at the front were courteous and professional.

Likely to Recommend

Repair Quality

Customer Service