CARSTAR Scolas Collision Center
CARSTAR Scola's Collision Center is a family owned business that has been serving the community since 1991.Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We also offer a life time guaranty with the repairs completed. We have Enterprise Car Rental conveniently located right next door. Our facility consist of 13,750 Square Feet, Of which 8750 ft. is the Tech Floor,5000 ft. of Office Space. We have 29 Stalls, We Spray BASF Water Color Paint & Advance Procedures Systems. Team 1,4 Techs 2 Body 2 DFR,Team 2,2 Techs 1 Paint 1 Prep, 1 Spray Booth,1 Aluminum Repair Station,2 Frame Machines. Are Technicians are I-Car Platinum Certified Technicians.We are also OEM Certified in Honda,Nissan,Infiniti,Acura,Dodge,Ram,Jeep,Chrysler,SRT,Ford,GM & Fiat. 2014 CARSTAR Franchise of the year out of 440 stores Nation wide 1 of 26 to have earn this award.
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 6:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on our car!!! Very happy with the service and the turn around time!
Customer Service - 5.0/5.0 -
Everyone was great. Kept us informed with the progress of the work they were doing.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would highly recommend this shop
Repair Quality - 5.0/5.0 -
Great service worked well with us
Customer Service - 5.0/5.0 -
Everything was fine
My Experience - 5.0/5.0 -
Great job on my Alfa Romeo convertible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Very pleased.
Customer Service - 5.0/5.0 -
Scola’s did their usual terrific job.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair looks great. Staff very friendly and kept me updated. Worked on car right away for small repair so I could wait at the shop.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Great body work - I would’ve appreciated a bit more transparency on timing considering I was in a rental vehicle for the time and trying to ensure I had access to a vehicle while mine was in the shop. Overall, good experience with the shop
Customer Service - 4.0/5.0 -
Great body work - I would’ve appreciated a bit more transparency on timing considering I was in a rental vehicle for the time and trying to ensure I had access to a vehicle while mine was in the shop. Overall, good experience with the shop
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 3.0/5.0 -
Promised text updates did not happen until after I picked up the vehicle. So throughout the process of carstar ordering a new mirror and reportedly receiving the wrong one the first two times, I was not notified at all.
Customer Service - 3.5/5.0 -
When I would give up and call they would be prompt in answering and putting me in touch with Anthony
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.5/5.0 -
The repair itself was done properly and I was glad they cleaned my car.
Customer Service - 2.0/5.0 -
I am dissatisfied with the duration of the repair. The repair of my vehicle took two weeks, whereas the estimated time for such a repair should have been one week. Inquiries with other repair facilities in the vicinity indicated a repair timeframe of two to five days for similar body damage.I was also dissatisfied with the customer service experience. When i called about the estimated repair time, the representative, Erika, responded with "you just dropped it off" instead of providing a clear explanation or timeframe. When arranging pickup, a gentleman contacted me to schedule. He suggested same-day pickup on a Thursday, which I declined due to an event scheduled for 6 PM. I proposing Friday at 5 PM instead, as I finish work at 4:30 PM. He then stated that they close at 5 PM on Fridays, despite their advertised closing time of 5:30 PM. He also mentioned that my husband had recently left the shop. I clarified that it was 5 PM and we had an event scheduled for 6 PM. He then offered to drop off the vehicle and inquired if payment had been rendered. I questioned the rationale for pre-payment before job completion and before confirming the quality of the work. I will not be going back.
My Experience - 0.0/5.0 -
Communication was poor throughout the process. Both my wife and I had to step away from work multiple times/days to call for updates, and on the day of pickup my wife had to come back to pick up the car when the car was no longer ready.
Likely to Recommend - 5.0/5.0 -
Amazing service and communication Throughout the whole process, i would absolutely recommend them!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
For some reason my car is over heating and it wasn’t before I got it to you guys
My Experience - 5.0/5.0 -
Very professional liked the daily updates would definitely recommend them Thanks again
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I always recommend them if someone asks about a reference for auto body work.
Repair Quality - 5.0/5.0 -
My car was ready when promised. The work is outstanding.
Customer Service - 5.0/5.0 -
Kudos to Jack as well as Erica for keeping me informed.
Returned Clean
My Experience - 5.0/5.0 -
My car (Esther) looks brand new. I was at ease knowing CarStar was taking care of my baby. I’m so glad I walked through the door. I was constantly informed and my car was ready a day early. Thank you for your excellent customer service and a job well done.
Likely to Recommend - 5.0/5.0 -
Most definitely
Repair Quality - 5.0/5.0 -
Very good job very professional and understanding I enjoyed my experience.
Customer Service - 5.0/5.0 -
Absolutely fabulous customer service