CARSTAR Scolas Collision Center

4.7 (2,446reviews)
95%
9110 Ogden Ave,  Brookfield,  IL  60513
Bot
Shop AssistantSparkles

CARSTAR Scola's Collision Center is a family owned business that has been serving the community since 1991.Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We also offer a life time guaranty with the repairs completed. We have Enterprise Car Rental conveniently located right next door. Our facility consist of 13,750 Square Feet, Of which 8750 ft. is the Tech Floor,5000 ft. of Office Space. We have 29 Stalls, We Spray BASF Water Color Paint & Advance Procedures Systems. Team 1,4 Techs 2 Body 2 DFR,Team 2,2 Techs 1 Paint 1 Prep, 1 Spray Booth,1 Aluminum Repair Station,2 Frame Machines. Are Technicians are I-Car Platinum Certified Technicians.We are also OEM Certified in Honda,Nissan,Infiniti,Acura,Dodge,Ram,Jeep,Chrysler,SRT,Ford,GM & Fiat. 2014 CARSTAR Franchise of the year out of 440 stores Nation wide 1 of 26 to have earn this award.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 6:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car

Reviews (2,446)

Likely to Recommend

Repair Quality

All good

Customer Service

All good

My Experience

Thank you for providing excellent customer service. With no hesitation your staff corrected a last minute issue even though it was near the end of the day. Thanks again for your great service and a job well done 👍

My Experience

Picked up last night. So far so good 👍

Likely to Recommend

Repair Quality

So far so good

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My only feedback is that Carstar never called me to update the status and estimated date/time my vehicle would be ready for pick up. Then, I received a call Friday afternoon asking me to pick up my car ‘today’. I work alot, often late and worked until 9:30pm in Friday. I then received a message from enterprise on Saturday informing me that if I needed to rental past Monday, I’d be charged $38/day. Fortunately I was able to create an opening in my schedule. I don’t want to be petty or demanding, or create more work.:: just a courtesy text or call would be immensely helpful for those with demanding lives. Aside from that, everything is well done, professional and perfect. Thank you very much for your services.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent courteous service and very fast!! Highly recommended.

Customer Service

Excellent courteous service and very fast!! Highly recommended.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent service and they took the time to explain in detail what need to be done with no problem. They were able to fix my issue. Thank you.

Customer Service

Returned Clean

My Experience

Muy buen trabajo y atención

Likely to Recommend

Repair Quality

Everything looked great. Would highly recommend Scolas to others.

Customer Service

Returned Clean

My Experience

Great work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Always doing a great job on my vehicles. Thank you for the service!

Customer Service

Great!

Returned Clean

My Experience

A mouse get into the glove compartment of my car during the week it was being repaired and chewed up a bunch of single-use toothbrushes. This a very unpleasant surprise and I'm now worried about potential damage this mouse has caused. But everyone who works at this shop was very nice and very kind.

Likely to Recommend

Again, the repair was good. The people who I interacted with were very nice and very kind. But I discovered that a mouse had gotten into my glove compartment and chewed through a bag of single use tooth brushes and chewed them up during the week my car was being repaired. I wouldn't feel comfortable recommending someone get their car fixed at a place where a mouse got into my car.

Repair Quality

The repair was good. The people who I interacted with were very nice. But I discovered that a mouse had gotten into my glove compartment and chewed through a bag of single use tooth brushes and chewed them up during the week my car was being repaired.

Customer Service

The repair was good. The people who I interacted with were very nice. But I discovered that a mouse had gotten into my glove compartment and chewed through a bag of single use tooth brushes and chewed them up during the week my car was being repaired.

Returned Clean

Likely to Recommend

Repair Quality

Excellent work

Customer Service

Nice person

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

I was told that my vehicle would be ready and then it was not. I had to call most days because I wasn’t given updates. I heard from the manager that he was waiting for a part. I would like to say thanks for work but better updates to customers going forward would be best