CARSTAR Simi Valley
In operation 5 years.
CARSTAR Simi Valley is a family owned business. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks and feels great! The team at CARSTAR was kind, understanding, and efficient. The technicians were very knowledgeable and transparent about the repairs my vehicle needed. Overall great repair quality and service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful service thank you very much
My Experience - 5.0/5.0 -
Great work. It looks very nice!
My Experience - 5.0/5.0 -
The car looks great! And very clean. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work. Good service. Good communication.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great people to work with there.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rob, Jim and the team at Carstar are wonderful to work with. The work is top notch and they are all gentlemen! If a mistake is made they own up to it and stand behind their product 100% and work to make sure you are up to speed throughout the process. I have been a customer for City Auto Body for going on 17 years and will continue to go to them for their honesty and integrity.
Customer Service - 5.0/5.0 -
Rob and Jim and the team are always very professional and polite. These men and women are a joy to work with.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Prompt, courteous, responsive, reasonable.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Second time using CarStar and have recommended to others. Great work and customer service
My Experience - 5.0/5.0 -
Each time Carstar has worked on my truck, they fo over and beyond..
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
It would be my pleasure to recommend to family and friends. They were truly wonderful.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It was a pleasure to work with all of you in your office and my car looks brand new and I want to thank you from the bottom of my heart…. Very professional and working with fine mechanics again thank you Rosa Chamides.
Returned Clean
Likely to Recommend - 5.0/5.0 -
The repair in my truck went well
Repair Quality - 5.0/5.0 -
The repair of my truck is good, everything looks good, I didn't have to go back to the dealer
Customer Service - 5.0/5.0 -
The communication was good and the work also they did on my truck they painted the damaged part they also gave me my truck washed and clean
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank all of you for your patience. Front of car looks terrific.
Customer Service - 5.0/5.0 -
All of you are very kind & patient. p Brianna thanks for sending e-mails/text to keep me informed
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will always recommend the shop as they are extremely good
Repair Quality - 5.0/5.0 -
My truck looks amazing! The detail that went in to bringing it back to its original look was incredible !
Customer Service - 5.0/5.0 -
Kept me up to date with everything that was happening to the truck!
Returned Clean
My Experience - 5.0/5.0 -
My car, the red Mitsubishi' Lancer you worked on is mine, its registration is in MY name, NOT Douglas’ name. My husband, Douglas is NOT the owner. I am. His name is NO WHERE on MY car.So please make the change. MY car was NEVER in Douglas’, my husband’s, name. That is the only thing that is bothering me. Otherwise, everything was great!