CARSTAR Simi Valley
In operation 5 years.
CARSTAR Simi Valley is a family owned business. Our goal is to provide high quality repairs to all of our customers. We provide a high level of communication throughout the repair process including text and email messaging with our customers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
I received initial estimate of $2300, but when I accepted it I was surprised that they raised it to $4300. They justify the increase that if they started the job they might find more damages. When they started the job, I was told they found no damage but still was charged me the highest estimate.
Customer Service - 2.5/5.0 -
The same reason that I mentioned before.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
Great experience from start to finish. Lance was honest and professional. I would highly recommend this shop for any and all body work. They were quick and did an amazing job on my car!
Customer Service - 5.0/5.0 -
From start to finish this was a great experience!! Lance, Guenter and Gaby took care of us!! Lance was super efficient and honest. I’d highly recommend them for any body work…our car look almost new!! They are very professional and got everything done in a timely manner!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had excellent service. Thank you to Guenther and Karina and the staff for your great service! Paula
Customer Service - 5.0/5.0 -
I had excellent service. Thank you to Guenther and Karina and the staff for your great service! Paula
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Great job handling adversity with parts arriving late and or damaged. Met estimated timeline to me returning truck looking brand new. Critical timeline was met as I is a work truck for me. Amazing people and fantastic customer service!!! Thank you CARSTAR!!!!
Repair Quality - 5.0/5.0 -
Great job handling adversity with parts arriving late and or damaged. Met estimated timeline to me returning truck looking brand new. Critical timeline was met as I is a work truck for me. Amazing people and fantastic customer service!!! Thank you CARSTAR!!!!
Customer Service - 5.0/5.0 -
Great job handling adversity with parts arriving late and or damaged. Met estimated timeline to me returning truck looking brand new. Critical timeline was met as I is a work truck for me. Amazing people and fantastic customer service!!! Thank you CARSTAR!!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely
Repair Quality - 5.0/5.0 -
Work is always excellent! The team there is very friendly and always professional and they have great communication with their customers.
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
Likely to Recommend - 4.5/5.0 -
Repair was done well despite taking longer than anticipated.
Repair Quality - 5.0/5.0 -
All work done to my satisfaction
Customer Service - 4.5/5.0 -
Gave my cell phone number as contact but did not receive call on cell. Messages left on home phone and work phone. Otherwise e staff was very friendly and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks beatiful
Customer Service - 5.0/5.0 -
The only thing it took longer than expected
Returned Clean
Likely to Recommend - 5.0/5.0 -
Hopefully I never have a problem with my car but I would only come here and certainly would recommend you to anybody
Repair Quality - 5.0/5.0 -
VERY satisfied!! Guenter was extremely helpful throughout the whole process, updated me frequently, and did a fantastic job fixing my car (when no other shop I tried could!)
Customer Service - 5.0/5.0 -
As previously mentioned, Guenter was wonderful. Frequent updates, very friendly, very positive. Can't be beat!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Happy with their job
Repair Quality - 5.0/5.0 -
Super professional
Customer Service - 5.0/5.0 -
Friendly and answered all my questions
My Experience - 5.0/5.0 -
Everyone was so helpful and kind. Plus they did a great job on our car. It looks terrific!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great, well done.
Customer Service - 5.0/5.0 -
20 on a scale from 1-10
Returned Clean
Likely to Recommend - 5.0/5.0 -
Thanks Lance.
Repair Quality - 5.0/5.0 -
Lance did a fantastic job👌🏻
Customer Service - 5.0/5.0 -
Lance did a fantastic job👌🏻
Returned Clean
My Experience - 5.0/5.0 -
The quality & professionalism. Is amazingly!! CARSTAR is the “go to place” for auto body repairs!!