CARSTAR South Chicago Collision Center
Your Body Shop Conveniently Located in Chicago If you need auto body repair work in Chicago, you need CARSTAR. Our body shop does the best collision repair in the city. With our high-quality dent repair, we’ve got all you need for an expert auto body repair. At CARSTAR, we provide a full range of auto body repair services, from fixing small dents and scratches to fully restoring your vehicle to its pre-accident state. Whether you’ve been in a collision, experienced storm damage, or simply want to give your car a makeover, we're here to help you get back on the road! Our services feature cutting-edge collision repair technology, highly trained technicians, and exceptional customer service to ensure your complete satisfaction.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 3:00 pm |
| Tue | 8:00 am - 3:00 pm |
| Wed | 8:00 am - 3:00 pm |
| Thu | 8:00 am - 3:00 pm |
| Fri | 8:00 am - 3:00 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
I grateful for the service and appreciation to everyone and the car looks amazing and thank you
Customer Service - 5.0/5.0 -
I grateful for the service and appreciation to everyone and the car looks amazing and thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service good job
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I only said 8 because of your lack of communication. From what I can see of the work you did, it looks great, but what do I know as a layman.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was great with Yvonne. She answered my questions and kept me updated when I asked. As far as the mechanics, they don't communicate with the customer at all. I don't even think they really communicate with the insurance company. They just figure the estimate, pass it to the insurance and it seems no questions asked and the insurance just pays. It's great the insurance pays. Since they said you were one of the top 10 repair shops, I guess they have no worries that errors may occur. And I’m not thinking it could happen although any of us could be subject to such. I just think whether I'm paying for a repair directly myself or if it's through the insurance company, I think mechanic communication directly with the owner is important. The customer can't even see the area where you are working. It's like everything is hidden. It's like you're saying, "I don't want to see you or talk with you. Just let me fix your car with no questions asked." I don't think that is a good policy to have. You don't meet with the customer and go over the damage and what you have to do to make the repairs. You are a silent party, but the customer must sign off on what you do.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
100% I would recommend this place, they do great work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excelente trabajo!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far I give Carstar a 10. My car looks brand new and it drives great so far.
Customer Service - 5.0/5.0 -
She had me in and out within no time. She was very pleasant also.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I used you once before. You have excellent service and t your work is outstanding
Customer Service - 5.0/5.0 -
Your work is outstanding. Your service is very professional. I recommend you!
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
After going over my vehicle throughly. The flap isn’t secure like the left side. The trunk has a larger gap than the left side. My back windshield wiper doesn’t go all the way down. The front right side should have been smooth out and painted which I originally reported when I brought my vehicle in. Looks like some screws are missing.
Customer Service - 5.0/5.0 -
Yvonne was very pleasant every time
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kelsy and Yvonne were awesome in keeping communication with regarding the car repairs, questions regarding insurance and any thing else that I needed!
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0 -
Suspension is not fixed on the passenger side front and rear passenger side is not working properly. Several warning lights appear on the dashboard. Needs further investigation and repairs. I will be returning my vehicle to the shop early next week.
Customer Service - 2.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0 -
They’re very professional
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very knowledgeable and friendly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Customer service was on point.
Repair Quality - 5.0/5.0 -
Great Service.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely
Repair Quality - 5.0/5.0 -
They took care of my jeep like it was there’s! Better communication is recommended, overall satisfied!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
With no problem
Repair Quality - 5.0/5.0 -
They did a beautiful job on my Jeep.
Customer Service - 5.0/5.0 -
They were upfront and honest about the work to be done