CARSTAR South Chicago Collision Center

4.4 (169reviews)
91%
8557 S Commercial Ave,  Chicago,  IL  60617
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Shop AssistantSparkles

Your Body Shop Conveniently Located in Chicago If you need auto body repair work in Chicago, you need CARSTAR. Our body shop does the best collision repair in the city. With our high-quality dent repair, we’ve got all you need for an expert auto body repair. At CARSTAR, we provide a full range of auto body repair services, from fixing small dents and scratches to fully restoring your vehicle to its pre-accident state. Whether you’ve been in a collision, experienced storm damage, or simply want to give your car a makeover, we're here to help you get back on the road! Our services feature cutting-edge collision repair technology, highly trained technicians, and exceptional customer service to ensure your complete satisfaction.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 3:00 pm
Tue 8:00 am - 3:00 pm
Wed 8:00 am - 3:00 pm
Thu 8:00 am - 3:00 pm
Fri 8:00 am - 3:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (169)

My Experience

in spite of them, not keeping their word about the date one day behind was OK so the time it was good, but I felt like they could at least vacuum my car out and wipe the seats off just returned it clean

Likely to Recommend

Repair Quality

Too soon to ansxer

Customer Service

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Repair Quality

My car is not working on the back driver side needs repair better and I need to know when I can come back to check the issue

Customer Service

Necito que reparen bien la puerta trasera del lado del driver side

Likely to Recommend

Repair Quality

1. Repairs took much longer than I was told. 2. Truck bed not attached properly. 3. Wind noise from passenger door.

Customer Service

Returned Clean

My Experience

Everyone was very friendly and accommodating. And my car is good as new,will definitely recommend to friends and family !

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

I am satisfied with the repair quality and how my vehicle was returned. There are still some outstanding issues regarding my wheel lock that is missing and I hope that it is resolved soon. Overall, I has a good experience and would consider Carstar for future repair needs.

Customer Service

It was nice working with Yvonne and she was helpful whenever I called with questions

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

A well done job to all that worked on my car.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Not a bad experience but not great. I was surprised there were scratches in the clear coat when I came to pick it up. Also, it took a while to get the car into the shop as well. Communication was okay, I had to call and get updates multiple times.

Customer Service

Not a bad experience but not great. I was surprised there were scratches in the clear coat when I came to pick it up. Also, it took a while to get the car into the shop as well. Communication was okay, I had to call and get updates multiple times.

Likely to Recommend

Absolutely

Repair Quality

Looks just like new!

Customer Service

I gave a 7 for communication only because I was given the option to text (due to my work schedule) and I found it hard to stay in contact that way.

My Experience

Staff was very polite, courteous and professional, and my car repairs were completed in a very timely manner. Thanks to all for a job well done.

My Experience

The service was excellent starting with the front desk. Thanks

Likely to Recommend

Repair Quality

My car was returned clean and the service was great! I was informed of the status of my vehicle and customer service was great!

Customer Service

Returned Clean

My Experience

My vehicle was repaired excellently. I am very pleased and will recommend Carstar to anyone needing car repair services.

Likely to Recommend

I would highly recommend CarStar.

Repair Quality

I was very pleased with the repair, service and personnel.

Customer Service

Very satisfied.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The customer service representative at the desk AND the repair person were friendly and knowledgeable

Returned Clean

Likely to Recommend

Didn't the place existed. Small but nice place

Repair Quality

Customer Service

Yvonne is very nice.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

It took a little longer than I thought for my car to be ready but I am more concerned with quality than expedient. I am more than satisfied with the quality of the repair!! Thanks also for the quality cleaning & I almost didn’t recognize my car. 😀

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Vehicle looked great and drove fine when picked up. Fourth time started vehicle and has check engine code. Never had before repairs and was not illuminated even after accident. Carstar should repair at no cost to me.

Customer Service

Returned Clean