CARSTAR Spectrum Auto

4.9 (1,560reviews)
98%
175 S Route 303,  West Nyack,  NY  10994
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Shop AssistantSparkles

In operation 6 years.

Carstar Spectrum Auto is a state of the art, full service collision repair shop that focuses on providing the highest level of service to each and every customer as well as exceeding perfection with every repair that we do. All of our techs are I-Car Gold certified as well as holding many OEM certifications. We are certified collision center for Tesla, GM, Nissan, Infiniti, Hyundai, Kia, Alpha Romeo, Dodge and many more

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
Ford
GM
Honda
Hyundai
I-Car
Infiniti
Kia
Nissan
Nissan GTR
Tesla
Call
Email

Reviews (1,560)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, professionalism, and attention to detail. Many highlight that repairs were completed ahead of schedule, with vehicles returned looking brand new. The front desk and repair teams are frequently commended for being warm, knowledgeable, and genuinely caring. Customers appreciate the thorough text and call updates throughout the repair process, which eased anxiety during stressful situations. Tesla and other specialty vehicle repairs received particular praise for precision and quality. A few customers noted isolated concerns such as paint finish quality, minor delays, and occasional communication gaps near pickup time, reflecting areas customers feel could be refined. Overall, the vast majority of reviewers express high satisfaction and enthusiastically recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... did an excellent job repairing my Acura MDX. The repair quality was outstanding, and my vehicle looks as good as new. The paint match and body work were done perfectly, ..." Read more
"The finished results were immaculate. Out looks factory new."
"The absolute best body shop Ive ever been to!"
"... Spectrum did an excellent job in repairing the damage. They did a wonderful and meticulous job!" Read more
"Excellent work. No sign of the previous damage"
"Vehicle was ready before the promised date."
"It was ready earlier than expected."
"Courteous, professional service at all times. Job finished ahead of schedule, while keeping me in the loop. Pleasure to work with."
"It was repaired earlier than expected and did a great job!"
"A car was ready five days late. I had already taken off of work when the text came through that the car wasnt gonna ..." Read more
"From the start to the end, the communication was superb"
"I really appreciated the communication through texts during the process"
"... looks great and was ready when they said it would be. I appreciated the daily status updates as well. Thank you!" Read more
"Workmanship and color match are superb. Would have preferred communication near scheduled ..." Read more

My Experience

Un buen trabajo

My Experience

I'm am very happy with the service that I received from CARSTAR Spectrum Auto. The quality of their work is outstanding and the staff is a pleasure to work with. I would highly recommend them.

My Experience

Likely to Recommend

Repair Quality

Carstar Auto Body was awesome. Everyone there was super friendly and easy to talk to, which made the whole repair process way less stressful. They were professional without being stiff, and you could tell they really knew what they were doing. What I loved most was how well they kept me updated. I never had to wonder what was going on with my car — they checked in, explained things clearly, and made sure I always felt in the loop. Overall, they made the whole experience smooth and hassle‑free. I’d definitely go back and totally recommend them if you need auto body work.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Staff are very pleasant

Repair Quality

10. From the time you arrived & is welcomed by staff & introduced herself “Victoria”, All was explained to me after I told her the problem. I Ms.V made sure that I understood. Tech staff inspected the car ; didn’t have to wait very long. Thanks.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car looks like new again—thanks, great job.

Likely to Recommend

They are great

Repair Quality

Great job 👏

Customer Service

She is so sweet

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Did a very good job the ladies there were very professional and helpful

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Vicky is a wonderful first experience of Carstar. She is welcoming and friendly; addresses all questions and concerns. Dennis was thorough in his explanation as to what needed to done to repair my car and provided a good estimate of the time it would take. It looks beautiful!

Likely to Recommend

Nice facility, friendly and knowledgeable staff, and the work was well-executed.

Repair Quality

Carstar was highly recommend by my insurer and for good reason. The staff is welcoming, listened to concerns and responded to all questions. The car was ready when estimated and looked perfect.

Customer Service

As mentioned above, great customer service.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

The quality of repair was excellent. Upon receipt of my car, I did notice that the $50 I kept in the storage area in dashboard was gone. My fault for not removing it before I dropped off my car

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Try happy with the overall experience: excellent work, professional staff, timely, clear, and transparent communication.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

A big thank you to Melissa, Victoria and the entire team at CARSTAR Spectrum Auto. They guided me through the complete process from beginning to end. They kept me informed throughout the entire time. Everything was transparent and seamless from the insurance appraisal through the car repair. Not one issue. Many thanks! I highly recommend their services. Excellent teamwork.

My Experience

Everybody was very cooperative.

Likely to Recommend

I will tell family and friends about Carstar.

Repair Quality

Car was beautifully done and I am very happy with the outcome.

Customer Service

The staff was very friendly and helpful.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great job

Customer Service

Vicki is great

Kept me Informed?

Yes

Ready on Time?

Yes

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