CARSTAR Sterling Collision

5.0 (1,542reviews)
99%
2319 Georgetown Road,  Tilton,  IL  61833
Bot
Shop AssistantSparkles

In operation 23 years.

We are a locally owned and operated Collision repair specialist facility. Bill and the team here focus on customer service and the highest quality repairs. Most insurers rank us 1st for quality and customer satisfaction. All the newest and greatest technology and equipment is here under one roof. We repair your vehicle to pre loss condition and communicate with you during the repair process with text, email, or even and old fashioned phone call! Tell the tow guys to tow it here and we will pay the tow, arrange a rental vhicle, and file the insurance paperwork. So Relax we will take it form here.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri Closed
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,542)

Likely to Recommend

Most definitely!!

Repair Quality

Highly professional and easy to work with.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Highly recommend!

Customer Service

Highly recommend 💯

Returned Clean

My Experience

The communication was great! I got frequent updates from Bill and had no issues reaching out to him.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks again!

Likely to Recommend

Repair Quality

Bill was extremely helpful through the whole process. I was kept well informed from start to finish. The repair looks great. No hint of the prior damage. And the wash and interior detailing was the icing on the cake. Very good experience!

Customer Service

My Experience

Great job, fast, and good with communication

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff at Sterling were very professional, they finished my vehicle over a week early and it looks brand new.

Likely to Recommend

I would highly recommend CARSTAR Sterling

Repair Quality

Very professional service!! They communicated the process of repairs from beginning to end. My vehicle looks brand new.

Customer Service

Very nice and professional

Returned Clean

My Experience

My Experience

Did an awesome job on repairs for my vehicle 5 star rating would definitely recommend.

Likely to Recommend

Repair Quality

Customer Service

Very helpful.

My Experience

I had an excellent experience with this body shop! The entire team was professional, efficient, and extremely prompt in their communication. They took great care of my car and made the whole process smooth and stress-free. I was truly impressed by their attention to detail and commitment to customer satisfaction. Highly recommend them to anyone looking for quality work and outstanding service!

Likely to Recommend

Repair Quality

Excellent service , very professional way to take care of your request and prompt to respond. I’m very happy with Service and the way they fix my car. It’s a look pretty good. Thank you guys.

Customer Service

Very happy with the service they take care your very professional way and manner very prompt to respond and very minimal downtime to get your car back done a very good job

My Experience

Everything looks great! Everyone we dealt with was professional, helpful, and knowledgeable. Love doing business with Sterling Carstar. Thanks for a job "Well done"!

Likely to Recommend

Most definitely recommend this shop to anyone😊

Repair Quality

Looked brand new😊

Customer Service

Everyone was helpful and professional😊

Likely to Recommend

Repair Quality

Beautiful job on my car .. loved the messaging to keep me informed along the way.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

It was nice talking and working with Bill and the lady at the front desk is very respectful. They are two great people that I met and going through the process with the car. GREAT SERVICE!!!

My Experience

The communication was great, the team did a wonderful job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

They did a great job you couldn't tell anything that happened.

Customer Service

My Experience

Always satisfied with the business! And the detail on the car is always the best part!