CARSTAR Sterling Collision

5.0 (1,542reviews)
99%
2319 Georgetown Road,  Tilton,  IL  61833
Bot
Shop AssistantSparkles

In operation 23 years.

We are a locally owned and operated Collision repair specialist facility. Bill and the team here focus on customer service and the highest quality repairs. Most insurers rank us 1st for quality and customer satisfaction. All the newest and greatest technology and equipment is here under one roof. We repair your vehicle to pre loss condition and communicate with you during the repair process with text, email, or even and old fashioned phone call! Tell the tow guys to tow it here and we will pay the tow, arrange a rental vhicle, and file the insurance paperwork. So Relax we will take it form here.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri Closed
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,542)

My Experience

My experience was EXCELLENT! I definitely recommend taking a vehicle here. I hit a deer and thought I’d never be able to have it looking good again. Turns out CARSTAR Sterling had my dodge come out looking better than it looked when it went in!! Also, my favorite thing is they got it done on the 23rd and it wasn’t supposed to be done until the 30th! They detailed it inside and out so when I picked it up it was like picking up a brand new car off the car lot! 15/10 amazing service, extremely nice people that want to help you, and it’s overall a very nice place!!!

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Bill was awesome. Did a great job on the vehicle part that was fixed and it looked like brand new. Great job!

Customer Service

Returned Clean

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Very pleased

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Great job and customer service!

Customer Service

Very nice and kept me well informed on the progress

Returned Clean

My Experience

Couldn’t be any happier with the end results, fast, easy, on time & immaculate finished job!

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I will recommend to others in need of a quality body shop.

Repair Quality

Great service and workmanship, my car was done ahead of schedule and was gleaming clean when picked up! Definitely recommended and I wouldn’t hesitate to use them again!

Customer Service

Great customer service, I was always kept up to date on my cars progress!

Returned Clean

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My Experience

Excellent and perfect repair. Impossible to tell if ever damaged. Repair was completed on time promised and detailed in and out, which was not expected, but tells me carstar respects customers

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Repair Quality

Excellent and perfect result

Customer Service

By far, the most informative interaction with auto body repair that i have ever had. Almost daily updates on repair status

My Experience

I have used them twice now and they have done a great job on both

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They do good work

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Very professional and great at keeping me updated

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My Experience

Bill was great. I would highly recommend Carstar. Bill’s communication and follow through was perfect. Thank you again.

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I already have been telling people

Repair Quality

Everything went perfect! Thank you

Customer Service

Bill was great

Returned Clean

My Experience

I am so pleased with the work done on my vehicle. Everyone was kind and they did a great job. My car looks beautiful!

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My Experience

My Experience

I was well informed thru whole process, they went above and beyond and beyond in making my truck look like new inside and out!!.The truck is very quiet no rattling everything is tight and the paint is better than it was from factory. Thank you for a great job from front to back of the building.You folks are awesome!!!!

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telling everyone

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all of the people from front of shop to the back did a great job informing me and the guys inthe back who put it together and painted great work

Customer Service

was very well informed thru whole process

Returned Clean

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My Experience

Always does a great job. 10 out of 10

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Already have

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Great service and easy to work with.

Customer Service

These are good people.

Returned Clean

My Experience

Great service excellent communication wonderful experience

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Repair Quality

The car looks great and the communication was. Outstanding. I would highly recommend this service to others.

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