CARSTAR Sterling Collision

5.0 (1,544reviews)
99%
2319 Georgetown Road,  Tilton,  IL  61833
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Shop AssistantSparkles

In operation 23 years.

We are a locally owned and operated Collision repair specialist facility. Bill and the team here focus on customer service and the highest quality repairs. Most insurers rank us 1st for quality and customer satisfaction. All the newest and greatest technology and equipment is here under one roof. We repair your vehicle to pre loss condition and communicate with you during the repair process with text, email, or even and old fashioned phone call! Tell the tow guys to tow it here and we will pay the tow, arrange a rental vhicle, and file the insurance paperwork. So Relax we will take it form here.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri Closed
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,544)

My Experience

Likely to Recommend

Repair Quality

Great service and easy to work with.

Customer Service

These are good people.

Returned Clean

My Experience

Great service excellent communication wonderful experience

Likely to Recommend

Repair Quality

The car looks great and the communication was. Outstanding. I would highly recommend this service to others.

Customer Service

My Experience

Great job made things easier with claim

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You guys did a great job.I would recommend you to anyone

Likely to Recommend

Repair Quality

Did a great job love there work

Customer Service

Great job

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very friendly. Excellent work on my vehicle.

Likely to Recommend

Repair Quality

Excellent service.

Customer Service

Returned Clean

My Experience

Excellent customer care!! Worked with my insurance to get the repairs completed to their satisfaction. This took that burden off me to get the absolute correct settlements my Camry needed. Wonderful professional staff. You’ll feel like you are their top and only priority. Thank you Bill, Amy and team. I sure appreciate you all!

Likely to Recommend

Repair Quality

Excellent customer care! Handled my insurance company for me giving them accurate information so they could calculate the loss. Extremely focused on quality work and customer service. Go with confidence as this shop is incredible!

Customer Service

Returned Clean

My Experience

Thank you for your quick and excellent service.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

I have taken all my cars to get fixed and I love the service and how personable everyone is!! 🩷

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was very happy with the service from beginning to the end everyone was friendly and the repair on my truck was excellent thank you carstar

Likely to Recommend

Repair Quality

Good job

Customer Service

My Experience

Repair to vehicle was excellent. Was notified every step of the way as repair was being done. Would definitely recommend, and will definitely use again if any vehicle needs repairs in future.

My Experience

Looks great

My Experience

Keep up the hard work my car looks like nothing ever happened!🤗

Likely to Recommend

Repair Quality

Customer Service

My Experience

Bill was excellent at explaining what he planned to do; why he was doing XYZ; very prompt service and great advice on the vehicle!

My Experience

Everything went great with my repair and I was communicated with through every step of it. Everyone I came in contact with about my car and situation was very friendly and helpful.

Likely to Recommend

Repair Quality

My car looks great, communication during the entire process was great. Friendly staff and answered any extra questions or concerns that I had.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

This is our go to for now on. Bill is very sufficient, keeps you updated at all times. His staff is very professional from the front lines in the office to the end. We had a few issues with reservations from insurance for rental car. Bill took care of that and didn't have to. Went that extra mile. Awesome place, awesome people.....TAKE YOUR PRIDE AND JOY TO CARSTAR!!