CARSTAR Sterling Collision

5.0 (1,528reviews)
99%
2319 Georgetown Road,  Tilton,  IL  61833
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Shop AssistantSparkles

In operation 23 years.

We are a locally owned and operated Collision repair specialist facility. Bill and the team here focus on customer service and the highest quality repairs. Most insurers rank us 1st for quality and customer satisfaction. All the newest and greatest technology and equipment is here under one roof. We repair your vehicle to pre loss condition and communicate with you during the repair process with text, email, or even and old fashioned phone call! Tell the tow guys to tow it here and we will pay the tow, arrange a rental vhicle, and file the insurance paperwork. So Relax we will take it form here.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri Closed
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,528)

Likely to Recommend

Repair Quality

From the very beginning, we had great customer service. The facilities are nice and clean. The area where your car is kept gives you a sense of security. Our car was completed earlier than anticipated and the work had the same appearance as the day we bought it, the car was even detailed inside and out and looked great

Customer Service

See previous comment

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service!. My vehicle came back fully detailed, so clean! Very nice surprise.

My Experience

My Experience

Your team is amazing. From the ladies at the front desk to the repair team. Everyone was professional yet friendly. They explained things where I did not come up with any surprises when I picked my vehicle up. JOB WELL DONE!!! I will definitely recommend you to family and friends.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Always thorough and friendly! They worked hard for us and we’re so happy with our car!

My Experience

The repair work was top notch! Clean up was lacking a little bit. The hood was replaced and the box that it came in was in the bed of my truck. There are several dusty footprints on the inside of the tailgate and the floor of the frunk.

Likely to Recommend

Repair Quality

Totally satisfied with the workmanship with the hail damage repair.

Customer Service

My Experience

They did a great job, were accurate on the timing of finishing my car, and cleaned the inside and outside great. I did not expect that with how messy my car was on the inside.

My Experience

Very impressed with all work performed

Likely to Recommend

Repair Quality

Excellent service and quality of work

Customer Service

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Repair Quality

Customer Service

My Experience

My Experience

Exceeded expectations

Likely to Recommend

Repair Quality

I just wanted to express how much of an excellent job your dent repair technician did on my Toyota Highlander. This is the first time that I’ve had this issue and was very happy with the results. My experience was great, very professional, courteous and responsible.I got my car back in a timely manner! Thanks to the owner Bill who is very polite. I will definitely recommend this company for dent removal services. Thank you once again for a great service!!:)

Customer Service

My Experience

Picked up my truck and it looked very good 👍

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Awesome job Thank you

Customer Service

My Experience

Excellent service from start to finish. I was informed every step of the way. To top it off they detailed the car.

Likely to Recommend

I give them a 12! I am a teacher, I dont give a 12 for 8 work.

Repair Quality

Awesome work on the car. Carwise was excellent in keeping me informed about the car repairs and finishing date. Definitely would refer to other people. Also, very personable and understanding about my grandson needing the car soon as possible. I would give them a 12!

Customer Service

The customer service was awesome. He contacted me several times to keep me updated.

Returned Clean

My Experience

Thank u for the high quality of professionalism and attention to detail. I appreciate the kind Staff and the true calling each of you have embraced. My truck looks excellent!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean