CARSTAR Sterling Collision

5.0 (1,540reviews)
99%
2319 Georgetown Road,  Tilton,  IL  61833
Bot
Shop AssistantSparkles

In operation 23 years.

We are a locally owned and operated Collision repair specialist facility. Bill and the team here focus on customer service and the highest quality repairs. Most insurers rank us 1st for quality and customer satisfaction. All the newest and greatest technology and equipment is here under one roof. We repair your vehicle to pre loss condition and communicate with you during the repair process with text, email, or even and old fashioned phone call! Tell the tow guys to tow it here and we will pay the tow, arrange a rental vhicle, and file the insurance paperwork. So Relax we will take it form here.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri Closed
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,540)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Again, very pleased with the finished product.

Repair Quality

I felt I was kept up-to-date on the progress of my car from start to finish, which I appreciate!

Customer Service

Again, no complaints! Felt like I was a valued customer from day one of dealing with this location.

Returned Clean

My Experience

Everything was perfect with a quick repair, free detail and friendly staff.

Likely to Recommend

Repair Quality

Everything was perfect

Customer Service

My Experience

They used paintless dent repair and on a small dent in our hood. It looks perfect, you can’t see where it was at all. Plus they washed and detailed the inside.

My Experience

Thank you for the awesome job on Emily’s truck. She is o er the moon with the repairs and detail work.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I could not be more pleased with my experience with CARSTAR Sterling !! I was married to a very talented and very professional Autobody repairman for over 30 years and I know he would have approved !! My truck looked awesome when I picked it up !! A top notch job for sure !! CARSTAR Sterling gets a “gold star” in this teacher’s book !! Thank you all so much !!

Likely to Recommend

Would gladly recommend the shop to any/all who might need Autobody repairs !!

Repair Quality

I couldn’t be happier with my experience with CARSTAR Sterling !! My truck looked great when I picked it up !! Everyone I came in contact with at the shop was awesome !! I would very highly recommend them to anyone who is in need of Autobody repairs !! Great place ... great service !!

Customer Service

Customer service nothing but top rate !!

Likely to Recommend

Repair Quality

I thought this time around was excellent. This is my second time there unfortunately but they make the vehicles look like nothing ever happened to them! I will continue to go there but hopefully not for a long time. If any one ever asks me where to go I will point them in this direction. Thank you once again for making my vehicles look brand new!

Customer Service

It was very quick and Bill was willing to work with me on whatever I needed. His wife is also very sweet and has very good customer service skills. Another big reason why I had them work on my truck again!

Returned Clean

My Experience

good job looks nice

My Experience

They are wonderful people who do an outstanding job.

My Experience

Excellent job ! Very happy a 10

My Experience

Excellent service! Job is well done . We are very satisfied with his services. Very nice people ! Car is running good . God bless him.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent communication, friendly staff & excellent craftsmanship. Will definitely recommend to anyone who asks.

My Experience

My Experience

Great job by all involved. They made the process go very smoothly and were a great help with the insurance. The work was great. The car was restored to like new conditions. We were very satisfied.

Likely to Recommend

Repair Quality

Great job!

Customer Service

Returned Clean

My Experience

Friendly, professional people at Sterling. Kept me informed all the way thru the repair of my car with text message updates. My car was beautifully detailed when I picked it up.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They were very friendly and helpful through the process. They made everything as easy for me as possible. My Van looks like new ! Thank you

My Experience

the shop is wonderful and friendly. we know that our car is in good hands when we leave it. we love the detailing that gets done on the inside and outside. if there is any problems we call bill he gets it right back in to see whats going on. this is our 4 back to the shop for different things will continue to come back.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everything was seamless, from the estimate to repairs being completed and picking up my car. I’m so glad to have it back and you made her look fierce again!!! I will recommend you to everyone I know.