CARSTAR Sterling Collision

5.0 (1,540reviews)
99%
2319 Georgetown Road,  Tilton,  IL  61833
Bot
Shop AssistantSparkles

In operation 23 years.

We are a locally owned and operated Collision repair specialist facility. Bill and the team here focus on customer service and the highest quality repairs. Most insurers rank us 1st for quality and customer satisfaction. All the newest and greatest technology and equipment is here under one roof. We repair your vehicle to pre loss condition and communicate with you during the repair process with text, email, or even and old fashioned phone call! Tell the tow guys to tow it here and we will pay the tow, arrange a rental vhicle, and file the insurance paperwork. So Relax we will take it form here.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri Closed
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,540)

My Experience

They did a very wonderful job nd I'll tell all my friend about them.

Likely to Recommend

Repair Quality

Excellent service.

Customer Service

Great

Returned Clean

My Experience

Bill and Doug are top notch along with Charoline they make a great team. I feel very confident in their work. The are great people !

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great work! Looks good as new. Thank you for the help.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very pleased. Very professional. Keep me updated on progress. Excellent job on body work and car was very clean. Good job !!!!!

Customer Service

Returned Clean

My Experience

The truck looks brand new in side and out they did more than what I took it in for and stayed in touch with me the whole time to keep up dated would highly recommend them to anyone and well priced

My Experience

Excellent customer service. Great communication regarding my vehicle repairs.

Likely to Recommend

Repair Quality

Very prompt, polite service.

Customer Service

Returned Clean

My Experience

Great job

Likely to Recommend

Repair Quality

Great Job

Customer Service

My Experience

Great job we were pleased with your work completely satisified

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fixed, washed and waxed. Great job

Likely to Recommend

Have recommended to someone even before I had to use them. I knew Doug would do a excellent job.

Repair Quality

Good workmanship. Great paint job.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Already have!

Repair Quality

Customer Service

Returned Clean

My Experience

Everything is excellent as always!

My Experience

There's really nothing else I can say ! Carstar Sterling put my vehicle back together , just like it was when I bought it ! They're the only body repair shop for me !!!

Likely to Recommend

I would recommend and promote Sterling to anyone needed auto care

Repair Quality

I will continue to take my vehicles and recommend Sterling for auto care because I am please with the service they provide

Customer Service

Great communication with you and insurance company

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My car looks like it is new. Due to the high volume of hail damage to many vehicles last May, I did have to wait several months to get my car in for repair. It was worth every day of waiting. Car Star Sterling did a remarkable job and I would recommend them to anyone needing car repair. Good attention to detail. Thank you.

Likely to Recommend

Repair Quality

Sterling Car Star did a wonderful job. My car was considered an extensive repair. I did wait in line for my turn for quite awhile, but it was worth it! Originally it was thought that it would take 4 weeks, but it took only 3 weeks. It looks like a new car! Love it and I will be recommending them to others.

Customer Service

Those I spoke to were very courteous and respectful.