CARSTAR Sterling Collision

5.0 (1,539reviews)
99%
2319 Georgetown Road,  Tilton,  IL  61833
Bot
Shop AssistantSparkles

In operation 23 years.

We are a locally owned and operated Collision repair specialist facility. Bill and the team here focus on customer service and the highest quality repairs. Most insurers rank us 1st for quality and customer satisfaction. All the newest and greatest technology and equipment is here under one roof. We repair your vehicle to pre loss condition and communicate with you during the repair process with text, email, or even and old fashioned phone call! Tell the tow guys to tow it here and we will pay the tow, arrange a rental vhicle, and file the insurance paperwork. So Relax we will take it form here.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri Closed
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,539)

My Experience

My car looks like brand new after the repairs. The employees were very helpful and nice to deal with. I will definetly use their services again, if I am in the need.

Likely to Recommend

Repair Quality

When my car got rear ended, I was concerned about the repair shop that the other person's insurance would have me go to, to get it fixed. But I was happily surprised at the great reviews that CarStar had online. So even before my appointment to see them, I was relieved in the fact of their reputation. And I wasn't let down. My car looks like it just came off of the showroom floor !!!!!!!! I am over the top happy and extremely satisfied with their work and their courtesy. I would recommend CarStar to anyone needing work done on their vehicle. 100%

Customer Service

The front desk people were very nice, friendly, and helpful. Also a nice waiting area with comforable chairs and a great view of route 1

My Experience

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My family’s go to shop!

Repair Quality

Always does a great work. Great at communicating to their customers. All my family uses them.

Customer Service

From Bill to the receptionist always kind and polite. Will help you through the process as needed!

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Bill is the best to work with. We take our vehicles to him all the time either for repairs or for detailing, completely 100% love his business. Highly recommending his services always. Thank you!

Customer Service

Curious, prompt & knowledgeable

My Experience

CARSTAR has always treated me great and do an excellent job!

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Repair Quality

Bill and Doug are always so good to me and do a great job on my Audi. Thank you very much!

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Returned Clean

My Experience

Excellent service from start to finish. Very professional and kept me updated throughout the repair process. My car was fixed properly No pressure, no hidden charges. Highly recommend this place to anyone looking for a quality work.

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My Experience

Amazing service as usual. This is the 3rd vehicle that has been repaired by Bill and his team and I am always beyond impressed with their attention to detail and quality of work.

My Experience

Regular updates on progress. Personal attention from Bill. He always answers promptly and politely. Service great, fast and well done. Car way cleaner than when I dropped it off, nice surprise!

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Highly recommend

Repair Quality

Looks like new

Customer Service

Constant communications throughout the process. Bill always answers his phone.

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My Experience

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My Experience

The bumper repair / tailgate operation evolution turned out great. Job well done. I couldn't believe it when I first got in my truck, y'all detailed the inside as well! That is going way above and beyond the initial repairs. That shows true pride in your work and professionalism. It looks better inside my truck than when I brought it home from the dealer. Bravo Zulu!! Job well done!! I am very pleased and won't hesitate to recommend Carstar Sterling Auto Body. Have a Happy New Year - y'all have earned it!!

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My Experience

Great service! Everything was done in a very timely manner and done correctly and professionally! Would 100% recommend CARSTAR Sterling!

My Experience

I appreciate the effort they put forward to do quality work. Communication to keep us informed through the whole process was excellent. I would recommend this business to others.

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My Experience

Thanks for doing such a great job!

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Thanks for doing such a great job!

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Returned Clean