CARSTAR Superior 90w

5.0 (621reviews)
100%
12734 US-90W,  San Antonio,  TX  78245
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In operation 9 years, 5 years at this location.

CARSTAR is North America's largest franchise network of independently owned and operated collision repair facilities with more than 700 locations in 35 states and 10 Canadian provinces. CARSTAR specializes in auto body repair, auto glass repair, and collision repair. We're experts in taking care of your car and pride ourselves on our impeccable service! Come visit your local CARSTAR for all your auto repair needs

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (621)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, timely repairs, and excellent communication. Many highlighted that vehicles were completed ahead of schedule, with several noting repairs finished days or even weeks earlier than expected. The repair quality received high marks, with customers frequently remarking that their vehicles looked brand new with no trace of prior damage. Text and call updates throughout each repair stage were widely appreciated, keeping customers informed without needing to follow up. Customers also expressed pleasant surprise at receiving their vehicles cleaned inside and out. A few customers noted the access road to the location as a minor inconvenience, and occasional delays due to parts availability were mentioned, though customers acknowledged these were outside the shop's control. Overall, the vast majority of customers expressed strong satisfaction and willingness to return and recommend the shop.
AI-Generated from reviews written in the last 12 months
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"... to me and was ready a week earlier than expected. My vehicle looked like the damage was never there. My vehicle was also vacuumed and washed after the ..." Read more
"... appreciate the care and professionalism of their team. They were kind, helpful, and made the whole process much less stressful. My vehicle looks great overall, and Im grateful for ..." Read more
"... process, and completed the repairs in a timely manner. My vehicle looks as good as new, and the attention to detail really shows. I truly appreciate their honesty and quality work. ..." Read more
"Best customer service Ive experienced with car repair. Will definitely use again should the need arise."
"It was ready one week early! Love it!"
"This shop beat the estimated time to completion by two weeks and left my vehicles interior than how I left it. ..." Read more
"Everything was great and I received my car back sooner than expected."
"... their control having to wait for parts to ship in but they communicated to let me know of any delays beyond their control." Read more
"... work looks clean, the paint matches perfectly, and they finished it quicker than I expected. Thank you!!" Read more
"... getting my vehicle checked inout from start to finish. I love the updates so I knew where my vehicle was at each step of the way. Very efficient in getting my vehicle ..." Read more
"I never had to ask what was happening with my vehicle. Messages were sent frequently informing me of their ..." Read more
"Unbelievable. The communication during the repair process was extremely appreciated."
"The communication was top notch, not only with the text notifications but calling as well as email!"
"Excellent service and I loved the text updates as the repairs proceeded. Thank you for your professionalism and great work."

Likely to Recommend

Repair Quality

Excellent service I'm a repeat cumtomer.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

This shop is awesome! I will definitely tell my friends to go there when they need car repairs. Thank you Carster!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The work done was amazing! I had no idea my vehicle would also be detailed. It looks better then it has in a long time. 🤯

Likely to Recommend

Repair Quality

The finished product and all of the extra care given to my truck were amazing

Customer Service

Everyone was super friendly and helpful through the entire process

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I would give them a 10* rating, they let me know the status of repairs every step of the way and I am extremely pleased with the entire experience.

Likely to Recommend

Repair Quality

I went in for front end bumper damage on a 2008 Lexus GX. They were very knowledgeable and treated the car like their own. I asked about a total repaint while it was there & they suggested a refurbishing, chip & scratch light sanding, wax and buff. They also suggested a black detail on the rims. 10 days later it now loos brand new. Very pleased with the price for the extras! Nice birthday present for my wife.

Customer Service

Kept us informed of the progress through the process & answered all our questions.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Better the second time around

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great work friendly staff quick service

Likely to Recommend

I’m a repeat customer and if needed, I will go back

Repair Quality

Thank you for the great work on my truck, it looks like a new truck!

Customer Service

Erica was awesome, polite and customer service oriented.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Extremely great customer service! I was kept updated the entire process and they did a great job!

My Experience

I appreciate everyone at CarStar for fixing my vehicle. Shout to Erica for making the process so easy. Offering to pick up my car and bringing it back to me. CarStar really went out of their way to help me financially.

My Experience

Great job. Updates were timely and work was done on time

Likely to Recommend

Repair Quality

After I had a collision, my insurance company suggested Carstar 90W for repairs. Erica at Carstar guided me through the entire process and kept me informed every step of the way. Everyone I dealt with was respectful and the repairs were completed on time and without delays. They also explained all of the repairs to me (which is not always a given with female customers). Their customer service was truly outstanding. This experience was SO much better than other body shops snd dealerships I've used in the past.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Terrific customer service. Went above and beyond. Love their process and organization of getting my vehicle checked in/out from start to finish. I love the updates so I knew where my vehicle was at each step of the way. Very efficient in getting my vehicle back to me and was ready a week earlier than expected. My vehicle looked like the damage was never there. My vehicle was also vacuumed and washed after the repairs were done. Thank you so much! Would definitely recommend CarStar for any future repairs.

Likely to Recommend

Terrific customer service. Love their process and organization of getting my vehicle checked in from start to finish. I love the updates so I know where my vehicle was at each step of the way. Very efficient in getting my vehicle back to me and was ready a week earlier than expected. Thank you so much! Would definitely recommend CarStar for any future repairs.

Repair Quality

Terrific customer service. Love their process and organization of getting my vehicle checked in from start to finish. I love the updates so I know where my vehicle was at each step of the way. Very efficient in getting my vehicle back to me and was ready a week earlier than expected. Thank you so much! Would definitely recommend CarStar for any future repairs.

Customer Service

Terrific customer service. I felt very valued.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Good service, the car was repaired well.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

the whole experience was great, no hassle, car repairs look amazing, thank you

Likely to Recommend

great experience

Repair Quality

car came out great, staff was very nice

Customer Service

pain free experience

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Location, bad road

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Treated very professionally

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great work. Great cutomer service.

Likely to Recommend

Repair Quality

Great work in a timely manner.

Customer Service

Very customer oriented.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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