CARSTAR Thomas Waldron Auto Body
In operation 13 years.
Thomas Waldron's Auto Body CARSTAR prides itself on a magnitude of repeat and referral customers, and because customer retention is so important to CARSTAR and its insurance partners, we focus on service excellence. Owner Robert A. Waldron, Jr. Bob Waldron has owned Waldron's Auto Body CARSTAR for over thirty years. He is an active member of Central MA Auto Rebuilders Association, supports local hockey and baseball organizations, and coaches sports as well. Bob has been in the Auto Body business since 1975. He purchased Waldron's A-1 Auto Body CARSTAR in January, 2000 and Henna Color Auto Body & Towing in Clinton in January 2010. CARSTAR was founded in 1989 on the principle of raising the standards of the collision repair industry. CARSTAR locally owned and operated autobody repair centers must meet strict requirements concerning quality of work, training and customer satisfaction.
- Insurance Company Assistance
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great place to work with. Will recommend to others
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Delivered fast and excellent service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Always appreciate how clean my car is when handed back to me
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love the detailing performed on my vehicle, above and beyond!!!!! LOVE THE CUPCAKES!!!! Body work is the best!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will try not to get any more dents But if I do I will get it fixed with you Mike is the best and I would provide any referral to a friend if ever asked Mike
Repair Quality - 5.0/5.0 -
Excellent workmanship
Customer Service - 5.0/5.0 -
Thanks for the help
Returned Clean
My Experience - 5.0/5.0 -
I thought Cat and Dennis were so professional and so helpful. I appreciated all the updates and fact it was ready earlier than promised.
Likely to Recommend - 5.0/5.0 -
I was very satisfied.
Repair Quality - 5.0/5.0 -
Cat and Dennis were great in helping solve a relatively minor issue discovered after I picked up the car. Very happy.
Customer Service - 5.0/5.0 -
Cat is terrific.
Returned Clean
My Experience - 5.0/5.0 -
It was a seamless experience. The drop off was smooth, Denis did a great job explaining the details and walkthrough. During the process, we were getting all the required updates through texts and didnt have to followup. The repair completed way before time and the quality is good. Thanks Team!
My Experience - 5.0/5.0 -
All around excellent communication and customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m satisfied with the service @ 100 percent. On tap of great service the release my car before the expectation time .
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very satisfied with quality, pricing and staff members.
Repair Quality - 5.0/5.0 -
On inspection there was no evidence of any work being conducted. Excellent outcome and the car was also washed.
Customer Service - 5.0/5.0 -
The overall experience = Excellent. Communication = The whole process from start to end was explained and daily notification on status was received. Staff experience = Excellent, everyone was polite and due diligent in their explanation from setting up appointments, walk through process, providing estimates, concluding on the job completion and the final pickup.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I always do all my family and friends bring there car or truck there if repairs are needed
Repair Quality - 5.0/5.0 -
Always get a awesome job done, never a problem with them
Customer Service - 5.0/5.0 -
The girl up front knows her job and does it well, never had a problem with anyone at carstar
Returned Clean
Likely to Recommend - 5.0/5.0 -
100% would recommend CARSTAR to my friends.
Repair Quality - 5.0/5.0 -
The whole process was fast and very convenient. They are professional, respectful and great customer service. My vehicle was done faster then expected it was wonderful experience.
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
My Experience - 0.0/5.0 -
My experience was very positive and I found the receptionist to be clear, kind and informative. I appreciated the text alerts and would have given you 5 out of 5 stars but can not because upon picking up my vehicle I noticed the paint was done poorly on one of the repair sights with several (like more than 5) large bumps in the paint that were noticeable to anyone looking thoroughly. Whatever review/inspection process prior to handing me the keys was not done properly with my vehicle. The manager was helpful and quickly agreed to keep the car and fix the paint issue, which was very much appreciated. Beyond the bumps in the paint in the one area, everything else was done well and I appreciated my experience besides that issue. Thank you for a good enough experience, I will return if ever needed. No need to call me, just giving some feedback to make the experience ever better next time.
My Experience - 5.0/5.0 -
Everyone is awesome. Thanks Kat for all your help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Thomas Waldren is the only place i take my vehicle for the past 45 years. #1
Repair Quality - 5.0/5.0 -
Excellent, superior and professional work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great guest service.