CARSTAR Thomas Waldron Auto Body
In operation 13 years.
Thomas Waldron's Auto Body CARSTAR prides itself on a magnitude of repeat and referral customers, and because customer retention is so important to CARSTAR and its insurance partners, we focus on service excellence. Owner Robert A. Waldron, Jr. Bob Waldron has owned Waldron's Auto Body CARSTAR for over thirty years. He is an active member of Central MA Auto Rebuilders Association, supports local hockey and baseball organizations, and coaches sports as well. Bob has been in the Auto Body business since 1975. He purchased Waldron's A-1 Auto Body CARSTAR in January, 2000 and Henna Color Auto Body & Towing in Clinton in January 2010. CARSTAR was founded in 1989 on the principle of raising the standards of the collision repair industry. CARSTAR locally owned and operated autobody repair centers must meet strict requirements concerning quality of work, training and customer satisfaction.
- Insurance Company Assistance
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everything looks good for me
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Service was fast, Kat was amazing at walking me through the process (and the cake was fantastic!!).
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very professional. Customer service was outstanding. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Perfect
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so much for helping through our situation. Excellent customer service throughout the whole process! You kept us updated and informed. 100% would refer anyone we know to you guys if they ever need auto body work done!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fast work did a great job truck looks great i couldnt be happier
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service!
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.5/5.0 -
They do good jobs but use non-oem parts which my car unfortunately met in an accident and got damaged worst due to the poor quality of the non own front fender and got totaled.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional. Responsible. Responsive.
Customer Service - 5.0/5.0 -
Responsive. Friendly. Informative.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very satisfied with my experience. I was updated every day for any new updates on my car. The staff was very helpful and very polite . Will come back again !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Staff was very nice and answered all my questions I needed to ask. Updated me information every day on my car which I liked the most . Deff recommend people to go get there car fixed by them .
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a great experience with CARSTAR Thomas Waldron. The team did an excellent job repairing my car and made the entire process smooth and stress-free. Their professionalism and attention to detail really stood out. To top it off, they even offered a complimentary dessert, which was such a thoughtful touch that truly made my day. I would highly recommend this business to my friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and effective communication
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I left items I was concerned about you folks calmly checked and reassured me they were present. The repair took only a few days, and CARSTAR kept me apprised of progress along the way. However the high lites were the calls along the process, and final visit to Kat of the front office. Kat consistently represented CARSTAR in a calm and delightful way. Thank You Jerry
My Experience - 5.0/5.0 -
All the staff I interacted with were so nice and helpful! Everything was explained to me, and I was updated via text on every step of the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes I would person at front desk was rude.
Repair Quality - 5.0/5.0 -
Person at front desk was rude,
Customer Service - 4.5/5.0 -
Person at front desk was rude.