CARSTAR Thomas Waldron Auto Body

4.7 (2,493reviews)
95%
225b Grafton St,  Worcester,  MA  01604
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Shop AssistantSparkles

In operation 13 years.

Thomas Waldron's Auto Body CARSTAR prides itself on a magnitude of repeat and referral customers, and because customer retention is so important to CARSTAR and its insurance partners, we focus on service excellence. Owner Robert A. Waldron, Jr. Bob Waldron has owned Waldron's Auto Body CARSTAR for over thirty years. He is an active member of Central MA Auto Rebuilders Association, supports local hockey and baseball organizations, and coaches sports as well. Bob has been in the Auto Body business since 1975. He purchased Waldron's A-1 Auto Body CARSTAR in January, 2000 and Henna Color Auto Body & Towing in Clinton in January 2010. CARSTAR was founded in 1989 on the principle of raising the standards of the collision repair industry. CARSTAR locally owned and operated autobody repair centers must meet strict requirements concerning quality of work, training and customer satisfaction.

Services
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,493)

Likely to Recommend

Repair Quality

There is a dimple on the passenger's side of the door that wasn't there before. Other than that the service excellent and was done in a timely manner.

Customer Service

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Repair Quality

Customer Service

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My Experience

Thanks very much for the great job of repairing my car and your professional attitude!

Likely to Recommend

I would highly recommend.

Repair Quality

Excellent work matching the paint. Thank you.

Customer Service

Very well organized details from customer service.

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Repair Quality

Customer Service

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My Experience

I appreciated getting my car cleaned inside and out. So far I am happy with the repairs done to my car and happy with how easy it was to get them.

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Repair Quality

Customer Service

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My Experience

Everything went completely smooth and easy and the customer service was amazing! The only small issue was that my tire pressure light is on and all my tires have full pressure, but I am going to assume that was just an issue when my TMPS was replaced on the left front wheel and I believe it will be a quick fix covered by your guys’ warranty, no biggie. Thank you again, the paint job and repair on everything else including just picking up the car when I couldnt make it in before you closed was very well executed.

Likely to Recommend

Repair Quality

TMPS replacement may have been botched

Customer Service

Awesome customer service!

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Repair Quality

Customer Service

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Repair Quality

They had not sanded the painting on the trunk door. When asked they gave some lame excuses. And later they finished it. We waited an hour.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

The repairs look good cosmetically but there's sometimes a rattling noise especially at highway speeds.

Customer Service

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Repair Quality

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Repair Quality

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My Experience

Y’all should have consider my car a loss now I’m having trouble geting it inspected

Likely to Recommend

Repair Quality

They should had Totaled my car I can’t even drive won’t pass inspection

Customer Service

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Repair Quality

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Likely to Recommend

very likely

Repair Quality

Tech Denis N is best. Sasha at front desk is very helpful.

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Good service

Customer Service

Returned Clean