CARSTAR Thomas Waldron Auto Body

4.7 (2,492reviews)
95%
225b Grafton St,  Worcester,  MA  01604
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In operation 13 years.

Thomas Waldron's Auto Body CARSTAR prides itself on a magnitude of repeat and referral customers, and because customer retention is so important to CARSTAR and its insurance partners, we focus on service excellence. Owner Robert A. Waldron, Jr. Bob Waldron has owned Waldron's Auto Body CARSTAR for over thirty years. He is an active member of Central MA Auto Rebuilders Association, supports local hockey and baseball organizations, and coaches sports as well. Bob has been in the Auto Body business since 1975. He purchased Waldron's A-1 Auto Body CARSTAR in January, 2000 and Henna Color Auto Body & Towing in Clinton in January 2010. CARSTAR was founded in 1989 on the principle of raising the standards of the collision repair industry. CARSTAR locally owned and operated autobody repair centers must meet strict requirements concerning quality of work, training and customer satisfaction.

Services
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,492)

Likely to Recommend

Repair Quality

Very professional

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did a great job fixing the vehicle and have been extremely helpful with all my follow up questions.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Excellent service from beginning to end

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

My Experience

Nice work done quickly. Very communicative.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Despite an annoying appraiser you guys were great!! I called on Wednesday to let you know I needed my car for a funeral on Saturday in New Jersey and you completed the work which I greatly appreciated. You also waited for me to pick my car up despite closing at 5pm which was very nice. Alexandria was very efficient.

My Experience

Referred by an insurance to have my car repaired at Carstar Nothing to complain about.Excellent job was done!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

If you live in the area, okay

Repair Quality

Once the scratch on new bumper was fixed, I was hapoy

Customer Service

Christine was very nice

Returned Clean

Likely to Recommend

Repair Quality

We'll done, quick and I love how clean my car was when returned to me

Customer Service

Returned Clean

Likely to Recommend

I have already recommended to some of my friends

Repair Quality

They are very professional

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Everyone was so nice to me the minute I walked in the door. This was my first accident and I was so tense about how I would be treated. So nice to be pleasantly surprised!

My Experience

Thank you. Love the text updates. Hopefully I won’t have another accident, but will choose you if god forbid I do.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean