CARSTAR Thomas Waldron Auto Body
In operation 13 years.
Thomas Waldron's Auto Body CARSTAR prides itself on a magnitude of repeat and referral customers, and because customer retention is so important to CARSTAR and its insurance partners, we focus on service excellence. Owner Robert A. Waldron, Jr. Bob Waldron has owned Waldron's Auto Body CARSTAR for over thirty years. He is an active member of Central MA Auto Rebuilders Association, supports local hockey and baseball organizations, and coaches sports as well. Bob has been in the Auto Body business since 1975. He purchased Waldron's A-1 Auto Body CARSTAR in January, 2000 and Henna Color Auto Body & Towing in Clinton in January 2010. CARSTAR was founded in 1989 on the principle of raising the standards of the collision repair industry. CARSTAR locally owned and operated autobody repair centers must meet strict requirements concerning quality of work, training and customer satisfaction.
- Insurance Company Assistance
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Yes I would person at front desk was rude.
Repair Quality - 5.0/5.0 -
Person at front desk was rude,
Customer Service - 4.5/5.0 -
Person at front desk was rude.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
100% recommend
Repair Quality - 5.0/5.0 -
Totally recommend. Perfect service and fast.
Customer Service - 4.5/5.0 -
They did an excellent job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I highly recommend
Repair Quality - 5.0/5.0 -
Very pleasant staff and the repair was done soon then the estimated time. I would highly recommend. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
This is the best they have. The person who is in charge is very accomodating not to mention her kindness.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Not a single complaint
Customer Service - 5.0/5.0 -
Excellent communication!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for fixing my car 🚘. Looks great like new
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Best service I’ve ever had
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely happy with the service! They were very kind and professional. Thank you !
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The process was smooth, the communication was phenomenal, and the work is fantastic. 10/10 would use them again should I ever need to.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job
My Experience - 0.0/5.0 -
The work that has been done on the vehicle was not good. It’s not smooth and there are bumps of paint protruding outwards. Disappointing.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
The vehicle was completed ahead of schedule which was very nice. However the quality of the work was mediocre, there are discrepancies in the work where you can see little dents in the paint.
Customer Service - 4.0/5.0 -
Customer service was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service!!!!!!
Customer Service - 5.0/5.0 -
Service!!!!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
CARSTAR Thomas Waldron was recommended to me by my insurance company and it was the best decision I could’ve made. They were really good with giving me updates in making me feel secure throughout the whole process. Any questions I asked were answered within an appropriate time and like I said, I got updates throughout the process from start to finish, which was amazing. The front desk agent, Cat, was welcoming, easy to talk with and very reassuring. They gave me a warranty on the parts they changed on my car which is an outstanding way to do business and I’m already thinking of a few more things I need done with my car… CARSTAR Thomas Waldron will 100% be who I go back to for services on my car and I was 10/10 recommend them to my family and friends.
My Experience - 5.0/5.0 -
Great service. Excellent experience. AND, it was done before the date quoted. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service!
Customer Service - 5.0/5.0 -
Great service.