CARSTAR Thomas Waldron Auto Body
In operation 13 years.
Thomas Waldron's Auto Body CARSTAR prides itself on a magnitude of repeat and referral customers, and because customer retention is so important to CARSTAR and its insurance partners, we focus on service excellence. Owner Robert A. Waldron, Jr. Bob Waldron has owned Waldron's Auto Body CARSTAR for over thirty years. He is an active member of Central MA Auto Rebuilders Association, supports local hockey and baseball organizations, and coaches sports as well. Bob has been in the Auto Body business since 1975. He purchased Waldron's A-1 Auto Body CARSTAR in January, 2000 and Henna Color Auto Body & Towing in Clinton in January 2010. CARSTAR was founded in 1989 on the principle of raising the standards of the collision repair industry. CARSTAR locally owned and operated autobody repair centers must meet strict requirements concerning quality of work, training and customer satisfaction.
- Insurance Company Assistance
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional work easy going
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Professional
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
There are 3 issues with the car.
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
I had an amazing experience at CarStar. The staff was very friendly and eager to help me with my collision repair. One thing I liked was the constant text message updates sent to my phone on the status of my repair. Satisfied customer
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing and friendly staff there. Made my service hassle free
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
From the very nice woman at the desk to the beautiful repairs of our family vehicle, everything went perfectly. The ease of the whole process was made possible by people who appear to really enjoy their jobs! Good management makes happy staff. Happy staff pass it on to the customers. Well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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My Experience - 5.0/5.0 -
Everyone at CarStar went above and beyond with the repairs of my Impreza. I am beyond impressed with the service I received from the receptionist to my appraiser, Matt, to the technicians who completed the repairs in such a timely manner. My car looks like it's in pristine condition. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
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Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The auto shop did very nice job, they even took a pay cut to make sure I had a new bumper they knew I absolutely needed that MetLife refused to cover to replace.
Customer Service - 4.5/5.0 -
They were pleasant and helpful
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0 -
Absolutely not!
Repair Quality - 0.5/5.0 -
Came out a bigger headache than how it went in.
Customer Service - 2.0/5.0 -
Text were convenient but I was told my car would be done Wednesday multiple times but didn't get it until after 5 on Friday. Almost 2 weeks later and the interior came out worse than it went in never mind the fact they didn't bolt my undercarriage down so after rubbing on my tire for less than 3 miles it burned a hole through it and now has to be replaced!
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My Experience - 5.0/5.0 -
Good service and everything came out great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I think it is a great idea to meet with one associate when I dropped off the car and explained the repair and meet with that same associate to review the repair and look over the car together when I pick it up. Since we had the prior conversation it is easy to pick up were you left off. None of the other shops that have done body work for me in the past has made this connection. Well done