CARSTAR Thomas Waldron Auto Body

4.7 (2,493reviews)
95%
225b Grafton St,  Worcester,  MA  01604
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Shop AssistantSparkles

In operation 13 years.

Thomas Waldron's Auto Body CARSTAR prides itself on a magnitude of repeat and referral customers, and because customer retention is so important to CARSTAR and its insurance partners, we focus on service excellence. Owner Robert A. Waldron, Jr. Bob Waldron has owned Waldron's Auto Body CARSTAR for over thirty years. He is an active member of Central MA Auto Rebuilders Association, supports local hockey and baseball organizations, and coaches sports as well. Bob has been in the Auto Body business since 1975. He purchased Waldron's A-1 Auto Body CARSTAR in January, 2000 and Henna Color Auto Body & Towing in Clinton in January 2010. CARSTAR was founded in 1989 on the principle of raising the standards of the collision repair industry. CARSTAR locally owned and operated autobody repair centers must meet strict requirements concerning quality of work, training and customer satisfaction.

Services
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,493)

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Repair Quality

Service!!!!!!

Customer Service

Service!!!!!!

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My Experience

CARSTAR Thomas Waldron was recommended to me by my insurance company and it was the best decision I could’ve made. They were really good with giving me updates in making me feel secure throughout the whole process. Any questions I asked were answered within an appropriate time and like I said, I got updates throughout the process from start to finish, which was amazing. The front desk agent, Cat, was welcoming, easy to talk with and very reassuring. They gave me a warranty on the parts they changed on my car which is an outstanding way to do business and I’m already thinking of a few more things I need done with my car… CARSTAR Thomas Waldron will 100% be who I go back to for services on my car and I was 10/10 recommend them to my family and friends.

My Experience

Great service. Excellent experience. AND, it was done before the date quoted. Thank you.

Likely to Recommend

Repair Quality

Great service!

Customer Service

Great service.

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My Experience

You guys are always the best

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My Experience

Likely to Recommend

Repair Quality

This shop did a great job with the repairs, but unfortunately I had to come back almost a week later to get a cable connected in the door. Thankfully, it was a quick fix but it stinks that this wasn’t taken care of before I got my car back initially.

Customer Service

Great communication and keeping me updated throughout the process.

My Experience

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My Experience

I was very pleased with Kay at the office she was nice and helpful. They also did a great job on my car and I was very pleased.

My Experience

Friendly receptionist, great service, great jobs. Thank you all!

My Experience

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My Experience

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My Experience

Great team and quick service

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Repair Quality

Great service and amazing treatment

Customer Service

Great Car fix company in MA

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