CARSTAR Thomas Waldron Auto Body

4.7 (2,493reviews)
95%
225b Grafton St,  Worcester,  MA  01604
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Shop AssistantSparkles

In operation 13 years.

Thomas Waldron's Auto Body CARSTAR prides itself on a magnitude of repeat and referral customers, and because customer retention is so important to CARSTAR and its insurance partners, we focus on service excellence. Owner Robert A. Waldron, Jr. Bob Waldron has owned Waldron's Auto Body CARSTAR for over thirty years. He is an active member of Central MA Auto Rebuilders Association, supports local hockey and baseball organizations, and coaches sports as well. Bob has been in the Auto Body business since 1975. He purchased Waldron's A-1 Auto Body CARSTAR in January, 2000 and Henna Color Auto Body & Towing in Clinton in January 2010. CARSTAR was founded in 1989 on the principle of raising the standards of the collision repair industry. CARSTAR locally owned and operated autobody repair centers must meet strict requirements concerning quality of work, training and customer satisfaction.

Services
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,493)

My Experience

Job well done! Will definitely return more more services. Thank you

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My Experience

The stuff and Cat are absolutely amazing and wonderful and very friendly and understanding. They kept me updated to every step over a text. For sure I will recommend this AutoShop to all my family and friends that lives in Massachusetts.

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I will recommend this place for all my family and friends lives in Massachusetts

Repair Quality

This place is amazing

Customer Service

Cat is great and the staff was very helpful and communicated frequently to give me updates.

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My Experience

Beautiful work, one week early

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Excellent communication. They communicated directly with insurance. Rental car process was easy. Quality work. Kind employees. Daily reminders vis email and text to fill out customer satisfaction survery was too much.

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I am beyond impressed by the service I received. CARSTAR worked with my insurance and made the entire process of getting my car fixed up effortless. My car was even finished a week early and I was sent home with a mini cake!

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My Experience

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Yes, absolutely

Repair Quality

Excellent service!! Cordial, seamless and efficient. Regular progress reports. Complex repairs were completed ahead of schedule.

Customer Service

Excellent communication with regular progress reports.

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My Experience

I was delighted with the repair of my vehicle. In addition to being constantly informed about the progress of the repair, they delivered it to me in less time than agreed. They also provided excellent customer service and phenomenal treatment. Excellent professionals!

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Exceptional. Great communication. And Kat deserves a raise!

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My Experience

Great job got me in right away and finished a week ahead of time

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My Experience

I was extremely satisfied with the update and services.it was fast and the people were very friendly and courteous

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I would definitely recommend them to a friend

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Was extremely satisfied with the service

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Excellent service from start to finish

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