CARSTAR Thomas Waldron Auto Body
In operation 13 years.
Thomas Waldron's Auto Body CARSTAR prides itself on a magnitude of repeat and referral customers, and because customer retention is so important to CARSTAR and its insurance partners, we focus on service excellence. Owner Robert A. Waldron, Jr. Bob Waldron has owned Waldron's Auto Body CARSTAR for over thirty years. He is an active member of Central MA Auto Rebuilders Association, supports local hockey and baseball organizations, and coaches sports as well. Bob has been in the Auto Body business since 1975. He purchased Waldron's A-1 Auto Body CARSTAR in January, 2000 and Henna Color Auto Body & Towing in Clinton in January 2010. CARSTAR was founded in 1989 on the principle of raising the standards of the collision repair industry. CARSTAR locally owned and operated autobody repair centers must meet strict requirements concerning quality of work, training and customer satisfaction.
- Insurance Company Assistance
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They got the repairs done very quickly, a week faster than the original estimate, and they look fantastic. There was a mechanical issue with the repair, but they worked with me to address it quickly and easily
Customer Service - 5.0/5.0 -
Everyone there is fantastic
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job on a timely fashion!
Customer Service - 5.0/5.0 -
Great service
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
The entire inside of the car smells like spray paint and it isn’t going away. It’s pretty strong. Hopefully in a couple of days it will change.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely for anyone in my situation I would recommend
Repair Quality - 4.5/5.0 -
Excellent customer service
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
My Experience - 5.0/5.0 -
The communication, and the timing was very fast on the repairs. I would 100% go again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very good job
Likely to Recommend - 5.0/5.0 -
100%
Repair Quality - 5.0/5.0 -
Very good
Customer Service - 5.0/5.0 -
Very good job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. Very quick repair.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome job everything looks great
Likely to Recommend - 5.0/5.0 -
Absolutely I’d recommend it
Repair Quality - 5.0/5.0 -
They did an outstanding job making my truck look brand new.
Customer Service - 5.0/5.0 -
Amazing service and great customer service
Returned Clean
My Experience - 5.0/5.0 -
Great job, thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very professional experience from start to finish
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The team has impeccable customer service as well as 5 star repair i had my other car repaired thier as well and again it was as if the car came off the showroom floor they text with updates they go out of the way to make sure I was completely satisfied I can not say enough great things about this team they are amazing and the work speaks for themselves I will always bring my cars there for repair and recommend everyone to go thier excellent company 5star
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0 -
All went well very great service thank you
Customer Service - 5.0/5.0 -
Great
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Kat at the front desk was very polite and friendly. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
They were unable to provide an estimated time of completion. I was told they wouldn’t know how long it would take until they took the truck apart, which is fair, but based off their many years of experience I was surprised they couldn’t offer an educated guess. Also, they left trash in the back of my truck. The rear bumper was not reassembled appropriately and is now loose. The paint looks nice though.
Customer Service - 1.5/5.0 -
Same reasons listed previously.