CARSTAR Thomas Waldron Auto Body

4.8 (2,485reviews)
95%
225b Grafton St,  Worcester,  MA  01604
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Shop AssistantSparkles

In operation 13 years.

Thomas Waldron's Auto Body CARSTAR prides itself on a magnitude of repeat and referral customers, and because customer retention is so important to CARSTAR and its insurance partners, we focus on service excellence. Owner Robert A. Waldron, Jr. Bob Waldron has owned Waldron's Auto Body CARSTAR for over thirty years. He is an active member of Central MA Auto Rebuilders Association, supports local hockey and baseball organizations, and coaches sports as well. Bob has been in the Auto Body business since 1975. He purchased Waldron's A-1 Auto Body CARSTAR in January, 2000 and Henna Color Auto Body & Towing in Clinton in January 2010. CARSTAR was founded in 1989 on the principle of raising the standards of the collision repair industry. CARSTAR locally owned and operated autobody repair centers must meet strict requirements concerning quality of work, training and customer satisfaction.

Services
  • Insurance Company Assistance
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,485)

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My Experience

Wonderful experience and great service all around! Everybody was super kind and professional, making a hard time (fixing my car after an accident) easy to go through! I even got a bundt cake when I picked up my car which was super duper generous and lovely touch! I highly recommend them to anyone! 6* service!

My Experience

Great job and service thanks

My Experience

Very nice works and great my love car looks like new . I’m glad I appreciate it

My Experience

From start to finish, the service was spectacular. The communication was efficient and consistent, and everyone was professional and courteous. I feel valued as a customer and will recommend this location to anyone in need.

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Took a little longer than what was told

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Excellent in all respects.

Customer Service

Excellent in all respects

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My Experience

The job was perfect you guys keep in touch we me I will recommend people to you thankyou for your services

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Very good services

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It’s perfect I love the job done

Customer Service

Best customer service especially at the reception the lady there was so welcoming and the whole team seems so friendly.

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My Experience

My Experience

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The Bundt cake was a definite plus!

Repair Quality

Everyone I dealt with at this body shop was terrific, very kind and patient. I just wonder why I had to drop my car off before the part was in, my car was drivable yet I had to pay for a rental car?

Customer Service

Returned Clean

Translated from Portuguese by Carwise
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Likely to Recommend

Repair Quality

Já fiz dois trabalhos com voces,gostei muito do trabalhos de de Voces,por isso a minha nota é 10.

Customer Service

Estou feliz com trabalho que vocês fez em meu carro.voces da CarStar são todos nota Mil.

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My windshield wasn't fixed and my alignment is off

Customer Service

Returned Clean

My Experience

My car came out beautiful inside and out everyone was very helpful and courteous. I would definitely come back again if I have to. Thanks for all your help

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Repair Quality

My car looks excellent

Customer Service

Everyone was nice and courteous

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I have recommended Thomas Waldron to friends

Repair Quality

It’s not my first repair that was done and I’m always very happy with the results.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean