CARSTAR Top Car Auto Body

4.6 (248reviews)
88%
170 CLINTON AVENUE,  Newark,  NJ  07108
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Shop AssistantSparkles

In operation 37 years.

At CARSTAR Top Car Auto Body, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Newark, NJ provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (248)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for exceptional customer service, with staff being described as professional, friendly, and going above and beyond expectations. Communication stands out as a major strength, with regular updates throughout the repair process keeping customers well-informed. The quality of repairs receives high marks, with many noting their vehicles look brand new after service. Timeliness is generally positive, though some customers experienced delays due to parts availability or external factors. The shop's attention to detail, including interior cleaning and detailing, is frequently appreciated. While most experiences are overwhelmingly positive, a few customers noted concerns about missing personal items and occasional communication gaps.
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"CARSTAR staff was excellent throughout the whole process. They gave me tips on how to navigate the system ..." Read more
"Beautiful job - above and beyond. So grateful for the attention to detail and returning my car like brand ..." Read more
"Great service, very communicative staff. The work done was top notch"
"Amazing service and team. Completely fixed my car in a professional manner and Im extremely satisfied with ..." Read more
"The job was terrific. No complain other than the ethic of the place. I had quarters and dimes in the compartments ..." Read more
"The entire staff at Carstar was very transparent and I greatly appreciated their communication during my vehicle repair ! 1010 would ..." Read more
"110% - the customer service team at CARSTAR went above and beyond to communicate the status of my repair ..." Read more
"... finish. I am highly pleased with job Carstar did. They communicated very well with me as well as my insurance throughout the process. I highly recommend ..." Read more
"Carstar kept me informed throughout the repair and answered my questions. The pick up was easy, we did ..." Read more
"Picked up my vehicle as expected date… Well done and excellent customer service esp the receptionist who keep on updating about the status. Thanks a lot"

My Experience

Exelente

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My Experience

Great experience overall would just want more specific information when it comes to the vehicle in repair. when calling for a check up

My Experience

Adrianna (I hope I’m spelling your name correctly!) was absolutely amazing. From start to finish, she provided outstanding customer service and kept me updated every step of the way. The entire staff was professional, answered all of my questions promptly, and every time I called, someone actually answered the phone. I never had to deal with an AI or an automated system, which is incredibly rare these days. I really appreciated the personal, human interaction. They also stand behind their work with a guarantee, which gave me a lot of confidence. To top it all off, they finished my car ahead of schedule, and when I picked it up, it was spotless and shining like new. At this point, they’ve earned my trust. Anytime I need work done on my car, this is where I’ll be bringing it. I highly recommend them!

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I would highly recommend to others.

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They did an amazing job on my Sentra this is a great crew, I’m not Ai I’m just telling you this experience was amazing, from the receptionist to the crew amazing . I caught one of the guys name his name was will amazing dude

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Carstar Auto Body Repair did an amazing job on my car!! I am very happy about the outcome of my car!! Most importantly the communication by keeping me updated on work being done to my car. I would recommend getting your car done at Carstar Auto Body.

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Returned Clean

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The work they to do is A one.

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The staff was very courteous and professional!!!

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Me entregaron a tiempo mi carro Antes de lo previsto Excelente servicio

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NONE

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My Experience

Customer Service was top notch. Body Shop was very clean. My car look new. Thank you for servicing my car needs.

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Awesome work! Efficient and kept me informed along the way! Exceptional customer service.

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Awesome work! Efficient and kept me informed along the way! Exceptional customer service.

Returned Clean

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