CARSTAR Troy

4.6 (4,031reviews)
94%
15 N Kings Chapel Dr,  Troy,  OH  45373
Bot
Shop AssistantSparkles

In operation 12 years.

When it comes to quality collision repair, there's only one name that brings both a nationally recognized reputation for customer service and neighborhood convenience - CARSTAR. At CARSTAR, you and your car are taken care of with the state-of-the-art repair services and highly personalized attention that restores your vehicle and your peace of mind. CARSTAR is the nation's largest collision repair franchise with locations across the United States and Canada*. At TROY CARSTAR, we understand that any accident, regardless of how large or small, is a very stressful event to everyone involved. We want to get your vehicle repaired and returned to you as quickly as possible, in at least the same or better condition than before the accident and for years to come. We offer the finest in collision repair and customer service and have a genuine interest in you and your vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (4,031)

My Experience

My Experience

Set a new standard for customer service. Work was completed on time with daily updates on the progress. I would highly recommend Carstar.

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Repair Quality

Customer Service

Returned Clean

My Experience

I like the updates and photos. Great customer service.

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Returned Clean

My Experience

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Returned Clean

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My Experience

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Returned Clean

My Experience

My Experience

Appears to be an excellent job!

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Repair Quality

Customer Service

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Repair Quality

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Returned Clean

My Experience

Good job and made per assigned agreement. Thank you for making timely notification for pickup.

My Experience

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Returned Clean

My Experience

Love the updates and wonderful customer service in an unfortunate circumstance! Thank you!!

My Experience

Carstar is amazing. You all made the whole experience easy for me.

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Repair Quality

Everyone was very helpful and knowledgeable. They understood the rush we were in and did their very best to get us back on the road asap. Great company!

Customer Service

Returned Clean

My Experience

Easiest experience with any body shop, ever, period. Enjoyed how they constantly gave me updates via email and was taking alternative routes of contacting me at work when I couldn't be contacted on the phone. Hopefully never have to come back, but if I do it will be the Troy carstar hands down no other options.

My Experience

Great job again! Car repaired painted all in a timely manner. Stressful situation made simple. Thank you

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Repair Quality

Customer Service

Returned Clean

My Experience

Car is in excellent working order, no pulling even at highway speeds. Communication was good throughout the entire process.

My Experience

Didn't expect the clean-up you did on the whole car, inside and out! Thanks!

Likely to Recommend

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Customer Service