CARSTAR Troy
In operation 12 years.
When it comes to quality collision repair, there's only one name that brings both a nationally recognized reputation for customer service and neighborhood convenience - CARSTAR. At CARSTAR, you and your car are taken care of with the state-of-the-art repair services and highly personalized attention that restores your vehicle and your peace of mind. CARSTAR is the nation's largest collision repair franchise with locations across the United States and Canada*. At TROY CARSTAR, we understand that any accident, regardless of how large or small, is a very stressful event to everyone involved. We want to get your vehicle repaired and returned to you as quickly as possible, in at least the same or better condition than before the accident and for years to come. We offer the finest in collision repair and customer service and have a genuine interest in you and your vehicle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Everything look good except my rear fender flare still got that deep scratch in it but that's okay I'm going to go ahead and buy me a new Fender Flare other than that everything's okay
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
All was ok except my fender flare still has a gouge in it that you were supposed to fix same side
Customer Service - 2.0/5.0 -
No comment
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was satisfied with your service. The only thing I didn't like was it took to long to get somebody to do the recalibrate. My car was ready all but that on Wednesday and I didn't get it back until late on Friday. The company that didn't get the recalibrate done in a timely manner should have to pay for the extra day I had to have a rental.
Customer Service - 5.0/5.0 -
The customer did what they needed to do so I could get my car back.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The repair was done great. Although I’m pretty confident my car was taken out for lunch as when I picked it up, there was a child’s meal toy in my front seat, and the rear passenger seat child lock was activated.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Satisfied with most repairs. Took front end apart but didn't fix damage to it n put back together
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Maddie and Brian were awesome to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Maddie and Brian were fantastic to work with.
My Experience - 5.0/5.0 -
They were great. They did a great job i would take my car there again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very detailed and fast service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good communication and happy with how the car was cleaned when returned. Good service work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good customer service and communication updates.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair looks great. Communication during the process was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work has held up really well and looks factory.
Customer Service - 5.0/5.0 -
Everyone was friendly and professional.