CARSTAR Troy

4.7 (4,033reviews)
94%
15 N Kings Chapel Dr,  Troy,  OH  45373
Bot
Shop AssistantSparkles

In operation 12 years.

When it comes to quality collision repair, there's only one name that brings both a nationally recognized reputation for customer service and neighborhood convenience - CARSTAR. At CARSTAR, you and your car are taken care of with the state-of-the-art repair services and highly personalized attention that restores your vehicle and your peace of mind. CARSTAR is the nation's largest collision repair franchise with locations across the United States and Canada*. At TROY CARSTAR, we understand that any accident, regardless of how large or small, is a very stressful event to everyone involved. We want to get your vehicle repaired and returned to you as quickly as possible, in at least the same or better condition than before the accident and for years to come. We offer the finest in collision repair and customer service and have a genuine interest in you and your vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car

Reviews (4,033)

Likely to Recommend

Repair Quality

My oil pressure keeps going high an coming back down then my oil cap light keeps coming on which did not happen before accident!!

Customer Service

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Repair Quality

Everything looks great and something look even better then it did before thank you

Customer Service

Good job communicating with me

Likely to Recommend

Repair Quality

Interior of the vehicle was covered in dust

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Troy CarStar was GREAT. The process was so simple, everyone was very friendly, and the work was top notch. You can’t even tell my vehicle had damage! To top it off, the inside of my windshield was cleaned, my floor and seats were vacuumed, and floor maps sprayed off! Thank you so much to the whole crew! You all are so appreciated!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

My Experience

The whole process was easy. Everyone was very nice and helpful. My car looks great.

Likely to Recommend

Repair Quality

After repaired car looks like brand new

Customer Service

Customer service is great

Returned Clean

Likely to Recommend

Repair Quality

Great job, all insurance covered issues were fixed. Didn’t give a 10 because they ignored my note/request to fix another issue while they had the truck and sunroof apart

Customer Service

Great job, all insurance covered issues were fixed. Didn’t give a 10 because they ignored my note/request to fix another issue while they had the truck and sunroof apart

Returned Clean

My Experience

Kept me apprised of the repair during the entire process.

Likely to Recommend

Repair Quality

Was given daily updates, staff were professional and friendly.

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

The process was seamless. Very impressed

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Repair Quality

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Repair Quality

Seams to have done a good job

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

We were kept informed via email about the progress of the work on our car. That was very comforting for us.

Likely to Recommend

Repair Quality

I cannot verify what was done; all is well, I hope.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean