CARSTAR Ucar Auto Rebuilders

4.7 (180reviews)
91%
4832 SOUTH KEDZIE,  Chicago,  IL  60632
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Shop AssistantSparkles

In operation 5 years.

CARSTAR is North America’s largest Multi-Shop Operator Network of independently owned collision repair facilities, offering auto body repair, paintless dent repair, storm damage repair with 24/7 accident assistance. CARSTAR delivers national scale, consistently high-quality vehicle repairs, repeatable outcomes and industry leading customer satisfaction ratings. We offer a national warranty on qualified repairs and a service guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 5:30 pm
Tue 8:30 am - 5:30 pm
Wed 8:30 am - 5:30 pm
Thu 8:30 am - 5:30 pm
Fri 8:30 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (180)

My Experience

Very good

My Experience

Carlos and Staff were very professional and caring. Thank you all.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Jamás lo recomendaría

Repair Quality

No lo recomiendo hacen un mal trabajo

Customer Service

Se tardan demasiado haciendo el trabajo y lo dejan incompleto

Returned Clean

My Experience

I had a wonderful experience for Carstar. Carlos looked at my vehicle on a Saturday and told me to bring my truck back that Monday. He made sure I had a reservation set up with enterprise to get my rental until my truck was fixed. My truck looks beautiful and he did some amazing work. If you ever need of any body work done to your vehicle, I recommend carstar.

Likely to Recommend

I definitely will recommend others.

Repair Quality

Carlos was very helpful and supported me through the whole experience. The truck was beautiful. I would recommend others to use this car shop.

Customer Service

Carlos was very professional and very helpful through the whole experience.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Carlos and the crew were extremely accommodating. They made sure that I was updated regularly and my vehicle looks better than the day that I bought bought it!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The workmanship that they did was outstanding my car looks better than new! I have heard great things about the shop before I took my car there and now that I’m picking it up, I could see that all of it was true. They did an amazing job on my vehicle.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

It was repaired on time, and the car was in good condition. However, apart from the occasional issue of being unable to make calls, I suspect the problem would never have been fixed if I hadn’t gone to the site in person.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Repair Quality

Exelente trabajo ❤️

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Carlos was very helpful and he kept me informed about my vehicle through the process of repair

Customer Service

Returned Clean

My Experience

My Experience

My Experience

I appreciate the great work that was done on my vehicle. Mr Carlos ORTIZ made me feel like family. He went the extra mile to explain everything concerning my repairs.

Likely to Recommend

Already have

Repair Quality

Very good work

Customer Service

Carlos is the best in Chicago! Very high quality work and good communication throughout the process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The staff did wonderful job on my truck Carlos thank you for taking care of my suv the team did team work thanks again

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Repair work was done to satisfaction, length of time it took was extensive. They lost the car key in the process and took weeks after the vehicle was picked up to to send someone to reprogram my second remote. They still have the key they lost.

Customer Service

Mediocre