CARSTAR Ucar Auto Rebuilders

4.7 (180reviews)
91%
4832 SOUTH KEDZIE,  Chicago,  IL  60632
Bot
Shop AssistantSparkles

In operation 5 years.

CARSTAR is North America’s largest Multi-Shop Operator Network of independently owned collision repair facilities, offering auto body repair, paintless dent repair, storm damage repair with 24/7 accident assistance. CARSTAR delivers national scale, consistently high-quality vehicle repairs, repeatable outcomes and industry leading customer satisfaction ratings. We offer a national warranty on qualified repairs and a service guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:30 am - 5:30 pm
Tue 8:30 am - 5:30 pm
Wed 8:30 am - 5:30 pm
Thu 8:30 am - 5:30 pm
Fri 8:30 am - 5:30 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (180)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Good people friendly service

Repair Quality

Great job but took a little longer than expected

Customer Service

Friendly

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

On a scale of 1 to 10, I would rate my overall satisfaction with the quality of the repair as a 3. I was not satisfied due to the work not being completed on time , it was delayed by a week. Additionally, I did not receive any updates regarding my car until I called to inquire about its status.

Customer Service

Using the same scale, I would rate my satisfaction with the customer service I received from the repair shop's personnel as a 3. When I went to pick up my vehicle, they misplaced my key, which caused a delay of about 45 minutes. I found this to be quite unprofessional.

Returned Clean

Likely to Recommend

Repair Quality

Very attentive great communication and cares about their customers went above and beyond to make sure i was satisfied

Customer Service

Family business everyone made me feel important

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Sherron Davis is the owner of this vehicle. You did a fantastic job with my car, Thank you!

Likely to Recommend

Repair Quality

Very competent workers, very satisfied with the repairs.

Customer Service

Personnel very gracious. Personable

Returned Clean

Likely to Recommend

Never

Repair Quality

Got my vehicle back not completed. Red circle marks left on my vehicle. Majestic 🚘 Still here rattling noises.

Customer Service

Had my vehicle over a month and never once called me with updates on my vehicle. Asked them to fix something that I was going to pay out of pocket and they forgot

Returned Clean

My Experience

I love the results of the repairs done on my car, they took the same care on my Jeep as they do on the upscale vehicles I observed them working on. Thank you Abby and Carlos and your supporting staff for a wonderful job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

CARSTAR UCAR exceeded my expectations. In a word EXCELLENT! From the very beginning, I was greeted with friendly, personable, above and beyond customer service. Carlos and Abbie, the best. I would definitely recommend Carstar Ucar to family and friends. My car looks and drives like new. Thank you, Carstar Ucar.

Likely to Recommend

Absolutely, without a doubt.

Repair Quality

My experience with Carstar Ucar was second to none. From beginning to end it was excellent. The repairs were so good, you couldn't tell that it was in an accident or had been damaged at all. My neighbor said they did an excellent job. I really cannot express truly how satisfied I am. Thank you Carstar Ucar

Customer Service

Friendly, courteous accommodating, professional, knowledgeable service with a smile.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Take to long to finisht

Likely to Recommend

For sure informed friends, very satisfied.

Repair Quality

All were very helpful and informative.

Customer Service

Returned Clean

My Experience

Thanks you guys. Great work and my truck.100% satisfied.

Likely to Recommend

Yes they are very professional.

Repair Quality

Customer Service

Thanks alot for fixed my truck.

My Experience

I was very pleased with the work completed on my Rav4. The quality of work was exceptional & the service was excellent.

Likely to Recommend

I would recommend them to everyone I know

Repair Quality

Carstar we over and beyond with my vehicle and did the best work. I was kept informed and couldn't be happier with it.

Customer Service

Ally was always pleasant on the phone and answered all of my questions with great customer service.

Returned Clean

Likely to Recommend

Repair Quality

Courteous and very helpful , they explained everything in a way that I completely understood what was entailed in the process of having my car fixed .

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean