CARSTAR Universal Body Shop and Collision

4.9 (715reviews)
98%
5361 Buford Hwy NE,  Doraville,  GA  30340
Bot
Shop AssistantSparkles

In operation 16 years.

CARSTAR Universal Body Shop and Collision was founded in 1994 it has since relocated to its current facility since 2010. With the goal of establishing a body shop in our community that would provide complete service at a great price without sacrificing excellent workmanship, quality product and a speedy delivery. We strive for perfection and have completed some of the most rigorous training in the industry to make sure we are repairing the vehicle like the OEM manufacturers say they should be fixed. We stand behind our knowledge and our repairs for the life of the car. We will work with all insurance companies. We employ highly skilled professionals that are expert automotive technicians. Our attention to detail combined with current and state-of-the-art equipment speeds up the repair process and provides you with the best quality work.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Hyundai
I-Car
Kia

Reviews (715)

My Experience

Process was extremely easy and hassle free!

My Experience

I will be calling to return the vehicle for additional work. The fender gap to the hood is wider than before and I can see the rubber gaskets. I'd like this aligned properly. Also, the tape lines around the hood left thick lines of clear coat and the Grey primer over spray under the hood directly in front of the driver was visible from inside the car. I cleaned it as best I can but it should have been caught on inspection.

My Experience

My Experience

Your company gave me excellent customer service and great repair services. I was very pleased with your service!

My Experience

The work was good. I'm satisfied with the work. My only complaint is that it took a really long time. All of the parts were ordered on my vehicle and they arrived before I dropped my vehicle off in order to reduce time in the rental vehicle. Even with the parts arriving before I dropped my van off it took a month to get it back. The original estimate was for a week. I understand that it takes as long as it takes but... 30+ days is longer than a door replacement should have taken. Having said that... the work was good quality.

My Experience

Did not receive the timely updates while car was in shop. Took longer than expected with only 2 updates. All four tires were over-inflated to 60+ psi. Very dangerous until I fixed to correct pressure.

My Experience

The body work to my bumper was immaculate and it looks brand new. The work was done in only two days which was really nice as well.

My Experience

Why didn't you refill the windshield washer fluid? How much effort would it have been to sand and paint the rear view mirror?

My Experience

Sergio kept me updated as the work progressed. The shop restored the car to look brand new and the paint is a perfect match. My BMW X3 looks great. This is a shop that I will recommend to friends and family.

My Experience

The price was great. The repair was completed within a day. The total came out to the exact amount of the quote. On top of everything else, the customer service was excellent. Thank you!

My Experience

Great work and great customer service!!

My Experience

I am satisfied with your team's behaviour from the beginning to the last. As a matter of course,I am satisfied with your perfect repairing. It's look like New Car. Finally, I appreciate with your pick-up service.

My Experience

My Experience

The price was reasonable and the work was done quicker than anticipated. When I picked my vehicle, the shop had even washed it. My experience was a very positive one.

My Experience

Universal has done excellent work for me in the past and this time was no exception. Work was completed beautifully and my car looks and runs like new. I couldn't ask for better service!